Leasing Consultant-Residences at EastPointe Ridge

29th Street•Hamilton Township, OH

3d•$18 - $18•Onsite

About The Position

From the West Coast to the East Coast and everywhere in between, 29th Street Property Management manages diverse multifamily properties. Ranging from high-end luxury assets to small-scale properties, 29th Street continues to grow. Our multi-billion-dollar collection of properties across the nation gives us an opportunity to continue to diversify our community portfolio, making us a multifamily industry leader. SUMMARY OF POSITION: The Leasing Consultant will assist Community Managers with leasing and occupancy at all properties as well as assist with marketing efforts.

Requirements

Superior organization and communication skills
Ability to provide courteous and professional service to residents, property managers and supervisors
Ability to maintain courteous and professional relations with vendors and other service providers
Must be honest in time reporting
Reliability is a must
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.)
At least one year of experience preferred
Valid driver's license may be required

Responsibilities

Assist Community Manager with entering and closing work orders
Act as the first point of contact for all prospects and residents
Check vacant units to ensure readiness for tours
Maintain the model unit and the pathway to the model unit
Achieve 95% or higher collected occupancy rate
Strive to renew 100% of all Resident leases at or close to market and 30 days prior to expiration
Use the budgeted rent schedule or approved prices from Management Company
Show properties, accept applications, and complete the lease process for current and future available units
Ensure all applications are completed accurately and processed according to guidelines
Submit all leases and applications to Property Manager immediately upon completion with appropriate deposit dollars
Ensure all leases are signed and money paid prior to issuance of property keys and access codes
Complete resident move-in and move-out checklists with residents
Deliver completed lease to Management Company within 24 hours of resident move-in
Complete the vacate settlement statement and return it and all lease copies to the office within one week
Complete weekly activity summary and time log and submit as required each week to the Management Company office
Maintain confidentiality on all matters pertaining to the property, ownership and residents
Conduct all business in accordance with company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to multi-family housing
Ensure clean move-ins, complete unit inspections and place move-in gifts as appropriate
Study the surrounding market, noting trends and opportunities with respect to utilities, parking, value-added services and community needs
Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal
Conduct Open Houses and participate in other special events as requested by Corporate Managers
Distribute all resident communication when asked (newsletters, notices, etc.)
Design and recommend to Management Company resident retention and incentive programs
Implement approved resident retention and incentive programs
Post vacant apartments on Craigslist and other suitable and approved marketing venues
Assist with coordinating resident appreciation events