Leasing Community Intern

Cardinal Group CareerCollege Park, MD

About The Position

The ideal candidate will be: A natural connector who enjoys engaging with people and making them feel welcome. Involved on campus and well-connected within student life, organizations, or social circles—someone who knows how to influence groups and engage their peers. Organized and detail-oriented, able to manage multiple responsibilities efficiently. A strong communicator with a positive, customer-focused approach. Energetic and adaptable, thriving in a fast-paced environment. Passionate about marketing, sales, and creating a vibrant community. A team player who takes initiative and is eager to learn. Still interested? Read more about specific job responsibilities below.

Requirements

  • Strong communication and interpersonal skills.
  • Organized, detail-oriented, and able to juggle multiple tasks.
  • Positive attitude and a proactive approach to problem-solving.
  • Passion for customer service, leasing, and marketing.

Nice To Haves

  • Experience in sales, leasing, hospitality or customer service.
  • Worked as a Brand Ambassador, Leasing Consultant or Administrative Assistant.
  • Enjoy social media, marketing and event planning.

Responsibilities

  • Be a brand ambassador—greet prospective residents with energy and enthusiasm, providing tours that showcase everything Landmark College Park has to offer.
  • Assist with lease applications and ensure a seamless, efficient process for future residents.
  • Utilize CRM to track leads, manage prospect interactions, and ensure a seamless leasing experience from initial inquiry to signed lease
  • Deliver exceptional customer service to both current and prospective residents—be the go-to person for their needs.
  • Assist with front desk operations, handling inquiries, answering calls, and responding to emails professionally and promptly.
  • Plan and execute engaging resident events that align with the Landmark College Park brand.
  • Collaborate with the Social Media Intern to align marketing content with leasing and community engagement efforts.
  • Ensure the tour path is on point, creating a standout first impression—if you’ve got an eye for interior design or love a well-curated space, this one’s for you!
  • Shop other properties, track trends, and contribute fresh marketing ideas to keep Landmark College Park top of mind.
  • Work closely with leadership to strategize and overcome roadblocks, ensuring leasing success.
  • Participate in LV Collective’s training programs to sharpen your leasing, marketing, and customer service skills.
  • Support the Leasing Manager in coaching and mentoring new team members on sales and leasing techniques.
  • Assist with special projects, outreach efforts, and creative marketing campaigns to drive leasing momentum.
  • Assist with other duties and special projects as assigned.
  • Availability to work evenings and weekends as needed.
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