Leasing Associate - Tax Credit

RPM Living • San Antonio, TX

14h • Onsite

About The Position

The Leasing Associate is responsible for leasing, marketing, and maintaining positive resident relations. The role includes signing leases and acting as a landlord for property owners, as well as clerical work involving initial housing applications, rent collection, maintaining occupancy for public housing developments, and recertifying tenants in other assisted housing. This position is based on site, primarily in an office setting, with some time outdoors. A flexible schedule is required, including weekdays, nights, and weekends as needed to meet business needs.

Requirements

• At least 1 year of tax credit experience.
• Experience in property leasing, sales, and/or customer service.
• Knowledge of HUD rules and regulations and policies and procedures for low-income housing programs.
• Strong follow-up skills via email and phone.
• Ability to meet the physical requirements of the role, including sitting for extended periods, climbing stairs, reading documents and computer screens, hearing and understanding verbal communications, occasionally lifting or carrying items up to 20 pounds, and using mobile devices and applications for work-related tasks.
• Ability to work a flexible schedule, including weekdays, nights, and weekends as needed.
• A valid driver's license is preferred; candidates without one will be provided a liability waiver.

Nice To Haves

• OneSite experience.
• Experience with Microsoft Office Suite, including Word and Excel.

Responsibilities

• Ensure model and target apartments are ready for showings and keep work areas, common areas, and the office clean and orderly.
• Complete lease forms or agreements and collect rental deposits.
• Market the property by answering questions, conducting tours, and promoting community amenities.
• Maintain thorough knowledge of lease terms, specifications, and community policies.
• Complete resident move-outs according to the Admissions and Continued Occupancy Policy (ACOP) and standard operating procedures.
• Maintain working knowledge of Housing Authority policies and procedures and help residents understand changes that may affect their residency.
• Shop competing properties regularly and stay knowledgeable about market conditions.
• Develop and maintain an ongoing resident retention program under the direction of the Property Manager.
• Maintain resident and property files.
• Handle resident requests and complaints courteously and efficiently.
• Maintain a professional appearance and attitude.

Benefits

• Weekly pay for associates working onsite at an apartment community.
• Comprehensive healthcare coverage for full-time, regular associates.
• Employer-paid employee assistance, mental health, and wellness programs.
• Ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
• 401(k) with company match.
• Professional development, career growth, and role-based learning plans.
• Paid time off, floating holidays, and volunteer days.
• Discounts on Costco membership, movie tickets, health and wellness, entertainment, and travel.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed