Leasing Agent | Country Bluff & Candlewood Apartments

CSM Corporation•Rapid City, SD

1d•Onsite

About The Position

The Leasing Agent will be responsible for achieving occupancy and rental goals by actively soliciting business, marketing the property, and managing leasing activities. This role also involves ensuring high resident satisfaction, maintaining the physical asset, and adhering to company procedures and regulations. The agent will work collaboratively with staff to uphold service standards and manage company assets within budget.

Requirements

1+ year of multi-family industry experience or customer service industry related field is required.
Must be detail oriented.
Strong computer skills.
Ability to communicate well with all levels within and outside the organization.
Able to problem-solve with employees and residents.
Must be able to manage multiple priorities in a fast-paced environment.
Current and valid driver’s license with safe driving record required.

Nice To Haves

College degree or equivalent experience preferred.

Responsibilities

Actively solicit business to achieve occupancy and rental goals of the property (45% closure rate on new leases and renewals or as directed).
Assure that prospective residents are reached through advertising and further market the property by responding to phone inquiries, internet leads and property tours.
Responsible for accurate preparation and administration of all leasing activities (i.e. – paperwork, applications, leases, etc.).
Assist in the completion of market studies.
Inspects and makes recommendations regarding physical products as necessary to hit sales goals.
Accountable for high resident satisfaction scores by ensuring residents needs and concerns are responded to in a professional and timely manner.
Maintain physical asset to provide a welcoming and pleasant environment for residents.
May plan and participate in community activities, as well as other projects as assigned.
Work side by side with staff to model appropriate resident service standards.
Responsible for proper use of all equipment and supplies.
Adhere to cost controls to reduce expenses and waste.
Help manage and maintain company assets to stay within budget guidelines and prolong the life of company property.
Ensure a clean and safe work environment to maintain standards per CSM, local, state and federal regulations including AWAIR program.
Follow all CSM procedures for resident/employee incidents.
Be available to assist in any natural/catastrophic disaster.
Knowledgeable of emergency procedures.
Responsible for effective self/workload management.
Demonstrate clear written and verbal communication skills.
Promote collaboration and a positive, professional work environment.
Adhere to CSM attendance policy, grooming/appearance/dress code standards.
Attend all required meetings.
Adhere to all CSM Standard Operating Procedures and Fair Housing laws.

Benefits

medical, dental and vision insurance plans
company-paid life insurance
short-term disability coverage
company-paid long term disability coverage for eligible employees
401(k) plan with company match
tuition reimbursement
voluntary benefits (critical illness, hospital indemnity, accident insurance, pet insurance, identity theft)
time-off
scholarship program
generous hotel discounts