Leasing Agent - Roving (East Side)

Carla PropertiesPortland, OR
2d$23 - $25

About The Position

As a Roving Leasing Agent , you'll be the face of Carla Properties at our East Side communities, providing coverage and extra support where needed. Your day will be dynamic-greeting visitors, guiding prospects, supporting leasing activities, and ensuring our properties shine. You'll collaborate closely with Resident Managers and help maintain high occupancy and resident satisfaction.

Requirements

  • 4+ years of leasing experience (multifamily preferred)
  • Excellent customer service and sales skills
  • Proficiency with computers, MS Office, and ideally Yardi/Tenant Tech
  • Stellar attention to detail and organizational skills
  • Ability to work weekends and a flexible, roving schedule
  • Professional, dependable, and confident communicator
  • Ability to lift 25 lbs, climb stairs, and perform office/onsite duties

Responsibilities

  • Welcome and inform prospective residents about our communities
  • Guide prospects through applications, rental agreements, and move-in processes
  • Accurately enter data and generate reports using Yardi Voyager & Tenant Tech
  • Resolve resident issues with professionalism and care
  • Oversee office workflow, process move-in/move-out paperwork, and manage rent collection
  • Conduct property inspections and coordinate maintenance as needed
  • Support and motivate onsite staff, assist with hiring and training as requested
  • Ensure compliance with Fair Housing Laws and Carla Properties' policies
  • Maintain property appearance and safety standards
  • Greet visitors and provide information about the community
  • Explain rental policies and answer questions about the property and area
  • Collect rent and other payments, deliver keys, and handle move-ins/outs
  • Maintain office operations and perform data entry
  • Complete weekly, monthly, quarterly, and annual reports
  • Process move-in/move-out paperwork and post notices
  • Conduct property inspections and ensure apartments are "rent ready"
  • Oversee the appearance of all property amenities and common areas
  • Interact with residents in a professional, friendly manner
  • Assist with hiring, training, and supervising staff as needed
  • Support daily workflow and on-call emergency schedules
  • Follow purchasing guidelines and manage stock control
  • Adhere to safety protocols and perform light physical tasks as required

Benefits

  • Employer-paid medical insurance (employee)
  • Optional dental insurance
  • Paid holidays, sick & vacation time
  • 401k with employer match (up to 4%) and immediate vesting
  • Employer-paid short-term & long-term disability, group life & AD&D insurance
  • Employee discounts for apartment homes and storage garages
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