Lease up and Occupancy Clerk

M'akola Housing Society•Langford, BC

5d•Onsite

About The Position

M’akola’s Lease up and Occupancy Team provides centralized services to applicants, tenants, and property management staff for all aspects of applications processing, tenant selections, subsidy calculations, and maintenance requests, and will work cooperatively in a team environment to provide prompt, thorough, and accurate service. The Lease up and Occupancy Clerk is assigned work as required based on changing business needs and reports directly to the Director of Lease up and Occupancy. This position is full-time, permanent, Monday – Friday, 37.5 hours per week from 8:30 am to 4:30 pm, based out of the Admin & Finance Office in Langford. This position starts at $29.00 per hour.

Requirements

3 years of office experience
At least 1 year providing excellent customer service and detailed information to the public
Post-secondary courses in office or business administration
Excellent grammar, spelling, and punctuation skills
Strong mathematical and analytical skills
Knowledge of the Residential Tenancy Act or willingness to learn
Experience using Microsoft Word, Excel, and Outlook
Provide a clear Criminal Record Check prior to hiring
First Aid Level 1 certificate
WHMIS Certificate

Nice To Haves

Experience providing service in a Contact Centre environment
Experience working in and with the Indigenous community

Responsibilities

Provide centralized services to applicants, tenants, and property management staff for all aspects of applications processing, tenant selections, subsidy calculations, and maintenance requests.
Work cooperatively in a team environment to provide prompt, thorough, and accurate service.
Perform assigned work as required based on changing business needs.