Lease Coordinator

GALPIN MOTORS, INC. • Los Angeles, CA

6d • $18 - $18

About The Position

This is a great opportunity to work with an industry leader and join the Galpin Family of Dealerships at Galpin Mazda!
If you are someone who is ready to hit the ground running and eager to make an immediate impact, we want to talk to YOU! This position has been a great stepping stone to further advancement opportunities at Galpin. We are always on the lookout for motivated, creative and enthusiastic individuals who share our core values to join our team.
BASE PAY PLUS BOUNS!
Company Overview:
Galpin opened its doors in 1946 and over the last 77 years has become the pinnacle of the Automotive industry. Galpin Motors is an automotive pioneer and credited with many industry firsts. Galpin was customizing vehicles before custom cars were a thing. In the 50’s, Galpin was showcasing custom cars with the Barris’. In the 60’s, Galpin was winning Nascar as a 4 time West Coast Champion. The 70’s brought the birth of the custom van industry and off-road trucks at Galpin, and our innovation and technology and automobiles and design has continued until this day. Galpin Ford has been the #1 Volume Ford Dealer in the World for a record 29 consecutive years and every Galpin dealership has ranked in the top 10 nationally. We do what we do because we love it and our customers love it so it creates an enthusiasm which has made Galpin famous around the world. Galpin is the only dealership group that has starred in two television shows, Pimp My Ride and Car Kings. We have worked with the most famous automotive celebrities and have close relationships with the entire automotive industry.
Galpin’s family of brands include Ford, Lincoln, Porsche, Volkswagen, Land Rover, Jaguar, Volvo, Aston Martin, Lotus, Polestar, Mazda, Honda. Joining these brands are Galpin Auto Sports (G.A.S.), Galpin Studio Rentals, Horseless Carriage Restaurant, Boxenstopp Restaurant and Starbucks.
Galpin is family owned and operated by the Boeckmann Family, led by our President Beau Boeckmann, who is engaged and runs the day-to-day operations. Galpin’s Core Values include Integrity, A servants’ Attitude, Accountability, Continuous Improvement, Teamwork and Fun!
Some of What You'll Do:
Contact Galpin's customers from CRM to set up appointments to review lease end options/retail renewal options. (Call, email, text)
Review lease end options with customers with an end goal of getting them into a new vehicle
Process trade-in paperwork for sales personnel
Purchase vehicles from customers on behalf of Galpin
Contact banks on behalf of Galpin and customers for payoff requests, extensions, and waivers.
Minimum Qualifications:
High school diploma or equivalent
Flexible availability between 8am and 8pm (Must be able to work weekends + Holidays)
3+ years of experience in customer service or sales
Proficiency in CRM software and Microsoft Office Suite
Have or be eligible to acquire an Occupational Sales License
Other Desired Skills:
Previous Dealership experience highly desired
Call center experience highly desired
Strong communication skills, both written and verbal
10 key typing ability
Ability to multitask and prioritize in a fast-paced environment
Servant's Attitude
Galpin Benefits

Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance
401k plus employer match
Vehicle Purchase, Service, and Parts Discounts
20% off at all our Restaurant Locations
Paid vacation and sick time
Employee vehicle purchase program
Custom tailored onboarding and cross training programs
At Galpin, we believe that a diverse workforce is a strength to be celebrated. We value the unique contributions that you can bring to our team in terms of education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran’s status, color, religion, disability, sexual orientation and beliefs.

Requirements

• High school diploma or equivalent
• Flexible availability between 8am and 8pm (Must be able to work weekends + Holidays)
• 3+ years of experience in customer service or sales
• Proficiency in CRM software and Microsoft Office Suite
• Have or be eligible to acquire an Occupational Sales License

Nice To Haves

• Previous Dealership experience highly desired
• Call center experience highly desired
• Strong communication skills, both written and verbal
• 10 key typing ability
• Ability to multitask and prioritize in a fast-paced environment
• Servant's Attitude

Responsibilities

• Contact Galpin's customers from CRM to set up appointments to review lease end options/retail renewal options. (Call, email, text)
• Review lease end options with customers with an end goal of getting them into a new vehicle
• Process trade-in paperwork for sales personnel
• Purchase vehicles from customers on behalf of Galpin
• Contact banks on behalf of Galpin and customers for payoff requests, extensions, and waivers.

Benefits

• Full Benefits after 30 days of employment including Health, Vision, & Dental Insurance
• 401k plus employer match
• Vehicle Purchase, Service, and Parts Discounts
• 20% off at all our Restaurant Locations
• Paid vacation and sick time
• Employee vehicle purchase program
• Custom tailored onboarding and cross training programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 251-500 employees