Learning Technology Architect

Riggs CatLittle Rock, AR
Onsite

About The Position

At Riggs Cat, we believe our people are our competitive advantage. That's why we're investing in world-class learning technologies, workforce development systems, and knowledge management capabilities that help employees unleash their full horsepower. We are seeking a Learning Technology Architect who will serve as the technical leader and operational expert behind the systems that power learning, certifications, qualifications, compliance, and workforce capability development across the company. This role is ideal for someone who enjoys combining technology, systems administration, governance, analytics, learning operations, and continuous improvement to create an exceptional employee learning experience.

Requirements

  • While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
  • The employee is frequently required to climb or balance.
  • The employee is occasionally required to sit or smell.
  • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
  • The employee is routinely lifting up to 20 pounds and occasionally lifting up to 50 pounds.
  • The employee is regularly exposed to moving mechanical parts and toxic or caustic chemicals.
  • The employee is frequently exposed to wet and/or humid conditions; high, precarious places; fumes or airborne particles; outside weather conditions; extreme cold and extreme heat.
  • The employee is occasionally exposed to risk of electrical shock and vibration.
  • The noise level in the work environment is usually low to moderate.
  • Required travel up to 10%.
  • This is a safety sensitive position.

Responsibilities

  • Serve as the enterprise administrator and subject matter expert for Dozuki and related learning technologies.
  • Partner with IT, vendors, Caterpillar, and business leaders to ensure system reliability, security, data integrity, and scalability.
  • Evaluate emerging learning technologies and recommend solutions that advance the Riggs University strategy.
  • Lead integrations between Dozuki, LMS platforms, Caterpillar learning resources, intranet tools, and external learning providers.
  • Establish standards, governance processes, ownership requirements, and lifecycle management practices for guides, procedures, assessments, certifications, and knowledge resources.
  • Help preserve, organize, and scale organizational knowledge across the dealership.
  • Create, configure, test, and maintain learning courses, curricula, certifications, qualification programs, and learning pathways.
  • Upload, organize, archive, and maintain learning content and resources within learning systems.
  • Coordinate learning activities, registrations, schedules, and learning logistics to ensure a seamless employee experience.
  • Leverage data and analytics to guide decisions and improve workforce development outcomes.
  • Introduce innovative technologies and practices that strengthen learning, performance, and knowledge sharing across the organization.
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