Learning Team Leader
About The Position
Job Duck is seeking a Learning Team Leader who will play a critical role in shaping and delivering impactful learning experiences across the organization. In this role, you will lead a team of trainers, facilitators, and content creators, ensuring the development of high-quality, engaging training programs that align with business goals. You will collaborate closely with internal stakeholders to identify training needs, refine learning strategies, and continuously enhance content effectiveness. This position is ideal for a proactive leader who thrives in a fast-paced environment, enjoys mentoring teams, and is passionate about driving performance through learning. Your ability to balance strategy, execution, and team leadership will directly influence organizational success and employee growth.
Requirements
- 4 to 5 years of experience in training and development
- 1 to 2 years of leadership experience managing training or instructional design teams
- Bachelor’s degree in Education, Human Resources, Organizational Development, or a related field
- Proven experience managing multiple training programs simultaneously
Responsibilities
- Provide regular reporting on team progress and outcomes
- Attend leadership meetings, team meetings, and cross-functional sessions
- Foster a collaborative, high-performance team culture
- Oversee the creation, maintenance, and continuous improvement of training materials and programs
- Manage team schedules, time approvals, and leave requests
- Develop and execute learning strategies aligned with organizational goals
- Facilitate or support training sessions when needed
- Ensure accuracy and consistency of policies, procedures, and learning content
- Manage and administer Workday Learning and other training platforms
- Collaborate with facilitators and stakeholders to improve learning solutions
- Manage Zendesk tickets and assign tasks to appropriate team members
- Support change management initiatives through effective training alignment
- Track key performance indicators and escalate risks or issues as needed
- Maintain and administer learning systems, workflows, forms, and internal tools
- Coordinate and ensure timely delivery of learning projects and initiatives
- Provide coaching, support, and performance feedback to team members
- Lead and manage a team of trainers, content creators, facilitators, and program coordinators
- Collaborate with internal stakeholders and subject matter experts to identify training needs
- Monitor training effectiveness using feedback, performance metrics, and completion rates
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
