Learning Systems Administrator

Brookdale Senior Living Inc.•Brentwood, TN

5d•Onsite

About The Position

The Learning Systems Administrator is responsible for the end-to-end management, optimization, and support of Brookdale’s learning and talent systems, including the Learning Management System (LMS) and central learning portal. This role combines system administration, business analysis, and operational execution to ensure a seamless, compliant, and scalable learning experience across the organization. The position partners cross-functionally with Talent, HR, Operations, and IT to support system functionality, drive process improvements, ensure data integrity, and enhance reporting and analytics capabilities.

Requirements

Bachelor's degree or equivalent experience.
3-5+ years of LMS administration or systems support experience.
Experience with reporting tools (Excel, Tableau of similar).
Experience supporting enterprise systems and end users.

Responsibilities

Manage the full lifecycle of the LMS and learning portal, including system configuration, user roles, curricula, and navigation to ensure optimal usability.
Lead system upgrades, releases, and enhancements in coordination with IT and vendors, maintaining rigorous documentation and governance standards.
Provide Tier 1–2 technical support and deliver training to users on system functionality, reporting, and platform best practices.
Coordinate enterprise-wide assignments, enrollment calendars, and compliance tracking, while supporting instructors with live event production.
Develop and distribute standard and ad hoc reports (compliance, completion, adoption) to ensure data integrity and audit readiness.
Analyze learning data and trends to provide leadership with actionable insights and data-driven recommendations.
Gather business requirements for system improvements and lead UAT, regression testing, and defect tracking to ensure high-quality deployments.
Serve as a liaison between business stakeholders, technical teams, and external vendors to optimize system performance and resolve issues.
Contribute to the long-term learning technology roadmap by evaluating new tools and supporting content deployment strategies with Instructional Design teams.

Benefits

Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.