Learning Strategy & Operations Senior Principal/Associate Director - Life Science

Accenture•St. Louis, MO

7d•$112,900 - $338,300

About The Position

Accenture is hiring a learning strategy and operations practitioner to shape and support end-to-end learning managed services engagements. The role contributes across the engagement lifecycle, including solution design, operating model development, delivery coordination, quality assurance, and client outcomes. It involves engaging with senior client stakeholders, supporting business development, and helping translate learning strategy into scalable operational models. The position also contributes to learning transformation and advisory work, including capability diagnostics, measurement frameworks, AI-enabled learning models, and agentic learning strategies. The successful candidate supports cross-functional team development, coaches Manager- and Consultant-level practitioners, and contributes to thought leadership, reusable intellectual property, and go-to-market capabilities. Travel is expected, as indicated by the posting’s reference to building air miles.

Requirements

At least 8 years of experience in learning strategy, organizational capability development, learning operations, talent consulting, or a combination of these areas.
At least 2 years of experience in a professional services environment.
At least 2 years of experience contributing to or supporting client engagements, with growing responsibility for workstream and stakeholder management.

Nice To Haves

Fluency with generative AI platforms such as ChatGPT, Claude, and Google Gemini, with concrete examples of using them to improve deliverable quality and speed.
Experience contributing to the design and architecture of learning managed services solutions, including governance, roles, processes, and vendor management.
Experience contributing to business development, proposal development, RFP responses, and account support.
Strong project management skills, including managing multiple workstreams, coordinating cross-functional learning teams, and supporting junior team members.
Core consulting skills in structured problem solving, hypothesis-driven analysis, executive storytelling, and high-quality slide and document writing.
Experience contributing to practice-building activities such as thought leadership, frameworks, or capability development, and supporting organizational transformation through leadership development or capability-building programs.
Strong interpersonal and relationship-building skills and credibility with senior client stakeholders.
Expertise in learning measurement and impact frameworks such as Kirkpatrick, Phillips ROI, or learning analytics dashboards, and ability to link learning programs to business outcomes.
Advanced degree or certification in adult education, learning science, organizational development, industrial/organizational psychology, or a related field.
Experience with or advising on HR technology platforms such as Workday, SAP SuccessFactors, or Cornerstone, or LMS/LXP strategy and selection.
Deep expertise in an industry where learning is a critical enabler, such as financial services, healthcare, energy, or consumer goods.

Responsibilities

Shape, manage, and contribute to learning managed services engagements, including operating model design, workstream coordination, quality, and client outcomes.
Engage with senior client stakeholders and support strategic discussions and long-term client relationships.
Contribute to business development, proposals, RFP responses, and commercial models for the Learning Performance & Innovation offering.
Contribute to the design and architecture of learning managed services solutions, including governance, roles, delivery structures, and vendor ecosystems.
Support client advisory on learning strategy and operating model design, connecting strategic intent with operational execution.
Conduct learning capability diagnostics and needs assessments and contribute to data- and benchmark-informed transformation roadmaps.
Support the design of AI-enabled learning operating models incorporating automation, personalization, analytics, and related governance, processes, technology, and vendor ecosystems.
Help connect learning strategy to business performance by contributing to measurement frameworks, KPIs, and analytics approaches.
Contribute to the design and delivery of agentic learning strategies, including AI-powered performance support and intelligent enablement tools in the flow of work.
Contribute to learning advisory thought leadership, reusable intellectual property, frameworks, and go-to-market capabilities.
Help develop cross-functional learning teams, support delivery culture, and coach Manager- and Consultant-level practitioners.
Contribute to organizational transformation through capability-building programs and leadership development initiatives.