Learning Quality Consultant

Texas A&M • College Station, TX

4d • Onsite

About The Position

Mays Business School seeks a Learning Quality Consultant to help advance standards of learning quality across our top-ranked programs and learning environments. Serving as a consultant and subject matter expert, you will provide guidance on educational design quality, digital accessibility, user experience design, and Flex Online style and branding to ensure consistency and excellence in the learner experience. Working collaboratively with Teaching & Learning Innovation team members, you will support the development of high-quality online, hybrid, and face-to-face learning experiences grounded in research-based standards and learner-centered practices. In this role, you will play an important part in the quality assurance process by conducting reviews, managing documentation and workflows, and helping ensure accessibility compliance. You will also leverage learning analytics and outcomes data to support continuous improvement and informed decision-making. This position is ideal for someone who is passionate about quality, accessibility, and innovation, and who enjoys partnering with others to create meaningful and effective learning experiences that drive long-term program impact and student success.

Requirements

• Master’s degree in education, Instructional Design, Educational Technology, Learning Sciences, or related fields.
• Three years of related experience in instructional design, educational development, higher education, or learning quality assurance.

Nice To Haves

• Doctoral degree in Education, Instructional Design, Educational Technology, or related field.
• More than three years of related experience (post 2018) in instructional design, learning quality, or educational development, including proficiency with LMS and other online learning platforms.
• TAMU experience.
• Quality Matters certification or related QA rubric.
• Digital accessibility certification or related.
• Project Management certification.
• AI use in data analytics and reporting experience.
• Familiarity with course review standards, processes, and QA rubrics or frameworks.
• Experience creating and refining higher education quality assurance rubrics, review processes, and standards for online or hybrid courses.
• Familiarity with digital accessibility standards, UX design principles, and digital learning technologies, including proficiency with digital accessibility standards, tools, and remediation processes.
• Experience working in a collaborative, cross-functional, team-based environment.
• Familiarity with project management practices and tools.
• Demonstrated ability to apply research-based practices to evaluate and enhance learning quality
• Experience developing, coordinating, and reviewing educational development programs, resources, or processes.
• Experience analyzing data that tracks learner progress and course outcomes, informs instructional decision-making, and supports continuous improvement.
• Excellent analytical, written, and verbal communication skills.
• Ability to manage multiple projects and meet deadlines.
• Knowledge of course quality standards and rubrics (Quality Matters, OLC Scorecard, etc.).
• Ability to multitask and work cooperatively with others.
• Excellent customer service and time management skills.
• Strong interpersonal and organizational skills.
• Ability to present information clearly and concisely.
• Ability to work independently.

Responsibilities

• Partner with instructional designers as they collaborate with faculty to review and strengthen course quality, ensuring alignment with program goals and instructional best practices.
• Provide consultative feedback on course-level learning objectives, instructional materials, and assessments to ensure quality, accessibility, interaction, and learner engagement, accessibility requirements, and Flex Online standards and guidelines.
• Guide the adoption of development techniques that accessibility strategies by offering resources, conducting quality checks, and ensuring compliance with WCAG and Section 508 standards.
• Develop and maintain learning quality resources, including templates, rubrics, and guidelines to support faculty and instructional designers.
• Serve as a consultant on instructional design innovations and emerging quality standards.
• Support and coordinate quality review processes using research-based standards (e.g., Quality Matters, OLC Scorecard) for learning design, media, and delivery.
• Facilitate peer review cycles in collaboration with instructional design, learning media, and learning delivery teams.
• Support accessibility reviews and remediation, documenting outcomes and promoting best practices in accessible design.
• Ensure consistent application of Flex Online style, branding, and user experience standards.
• Analyze course survey and LMS data, program metrics, course evaluations, and learning analytics to identify trends, gaps, and opportunities for instructional improvement.
• Generate and present reports to leadership and stakeholders, informing data-based decision-making and program enhancements.
• Advance research and evaluation of new instructional approaches, accessibility tools, and quality assurance frameworks.
• Develop and deliver training sessions, workshops, and consultations on learning quality, accessibility, instructional design, and digital tools.
• Support project documentation, learning communities, and cross-team collaboration efforts to advance institutional teaching and learning goals.
• Provide consultative input on project timelines, quality checkpoints, and review processes to ensure consistency across programs.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts , and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12- 15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Free exercise programs and release time
• All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level