Learning Quality Consultant

Texas A&M University • College Station, TX

39d • $57,741 - $70,574 • Onsite

About The Position

The Learning Quality Consultant supports Teaching & Learning Innovation (TLI) and Mays Business School by advancing standards of learning quality across all programs and modalities. This role requires a Master's Degree in Education, Instructional Design, Educational Technology, Learning Sciences, (or related field) as the Learning Quality Consultant serves as a consultant and subject-matter expert on quality in educational design, digital accessibility, UX design, and Flex Online style and branding for high quality consistency. The Learning Quality Consultant collaborates with TLI staff members and instructional designers, media editors, and delivery producers to support the development of quality online, hybrid, and face-to-face learning experiences that align with research-based standards, institutional guidelines, and learner-centered practices. The Learning Quality Consultant also plays a key role in the quality assurance (QA) process by conducting reviews, managing documentation and workflows, ensuring accessibility compliance, and leveraging learning analytics to drive continuous improvement. The position emphasizes quality assurance, faculty and staff development, accessibility, and data-informed continuous improvement. The Learning Quality Consultant strengthens review processes, provides guidance on instructional and accessibility best practices, and leverages learning analytics related to course surveys, course evaluations, LMS data, and learning outcomes, ensuring data-based decision-making and long-term program impact and improved student outcomes.

Requirements

• Master's degree in education, Instructional Design, Educational Technology, Learning Sciences, or related fields.
• Three years of related experience (after 2018) in instructional design, educational development, higher education, or learning quality assurance.
• Demonstrated ability to apply research-based practices to evaluate and enhance learning quality.
• Experience analyzing data that tracks learner progress and course outcomes, informs instructional decision-making, and supports continuous improvement.
• Knowledge of course quality standards and rubrics (Quality Matters, OLC Scorecard, etc.).
• Ability to be flexible, handle and prioritize multiple projects and deliverables in a project and deadline-oriented environment.
• Attention to detail, quality, delivering results, handling and maintaining confidential and sensitive information, as well as care and concern for customers and our team.
• Ability to work independently and in a team environment.
• Ability to work and build rapport with, speak in front of, and facilitate small groups (SMEs, presentations).
• Strong verbal and written communication (technical and business).
• Ability to quickly synthesize, organize, and analyze large amounts of information in a short period of time; and, turn it into high quality, professional, learner-centered content.

Nice To Haves

• Familiarity/experience with Texas A&M.
• Doctoral degree in Education, Instructional Design, Educational Technology, or related field.
• More than three years of related experience (post 2018) in instructional design, learning quality, or educational development, including proficiency with LMS and other online learning platforms.
• Quality Matters certification or related QA rubric.
• Digital accessibility and/or Project Management certification or related.
• AI use in data analytics and reporting experience.
• Experience creating and refining higher education quality assurance rubrics, review processes, and standards for online or hybrid courses.
• Experience working in a collaborative, cross-functional, team-based environment.
• Familiarity with project management practices and tools.

Responsibilities

• Partner with instructional designers as they collaborate with faculty to review and strengthen course quality, ensuring alignment with program goals and instructional best practices.
• Provide consultative feedback on course-level learning objectives, instructional materials, and assessments to ensure quality, accessibility, interaction, and learner engagement, accessibility requirements, and Flex Online standards and guidelines.
• Assess learning and performance support, learning technology, and multimedia needs, ensuring that instructional solutions and technology align with instructional goals.
• Develop, seek alignment on, and execute plans to address findings from needs assessments related to learning technology and multimedia requirements.
• Guide the adoption of development techniques that accessibility strategies by offering resources, conducting quality checks, and ensuring compliance with WCAG and Section 508 standards.
• Design, develop, deliver, and maintain high quality learning technology and multimedia content, programs, and services in support of learning quality initiatives.
• Develop and maintain learning quality resources, including templates, rubrics, and guidelines to support faculty and instructional designers.
• Serve as a consultant on instructional design innovations and emerging quality standards.
• Support and coordinate quality review processes using research-based standards (e.g., Quality Matters, OLC Scorecard) for learning design, media, and delivery.
• Facilitate peer review cycles in collaboration with instructional design, learning media, and learning delivery teams.
• Support accessibility reviews and remediation, documenting outcomes and promoting best practices in accessible design.
• Ensure consistent application of Flex Online style, branding, and user experience standards.
• Evaluate content, programs, and services, integrating improvements based on quality assurance findings to ensure ongoing enhancement of learning technology and multimedia resources.
• Analyze course survey and LMS data, program metrics, course evaluations, and learning analytics to identify trends, gaps, and opportunities for instructional improvement.
• Generate and present reports to leadership and stakeholders, informing data-based decision-making and program enhancements.
• Advance research and evaluation of new instructional approaches, accessibility tools, and quality assurance frameworks.
• Develop competencies and keep abreast of research and practice in the Learning & Development and Learning Technology space, integrating best practices into continuous improvement efforts.
• Develop and deliver training sessions, workshops, and consultations on learning quality, accessibility, instructional design, and digital tools.
• Support project documentation, learning communities, and cross-team collaboration efforts to advance institutional teaching and learning goals.
• Provide consultative input on project timelines, quality checkpoints, and review processes to ensure consistency across programs.
• Lead and work on other projects as assigned to support departmental and institutional learning goals.

Benefits

• Medical, prescription drug, dental, vision, life and AD&D, flexible spending accounts, and long-term disability insurance with Texas A&M contributing to employee health and basic life premiums
• 12-15 days of annual paid holidays
• Up to eight hours of paid sick leave and at least eight hours of paid vacation each month
• Automatic enrollment in the Teacher Retirement System of Texas
• Health and Wellness: Free exercise programs and release time
• Professional Development: All employees have access to free LinkedIn Learning training, webinars, and limited financial support to attend conferences, workshops, and more
• Educational release time and tuition assistance for completing a degree while a Texas A&M employee
• Living Well, a program at Texas A&M that has been built by employees, for employees

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Educational Services
• Number of Employees: 1,001-5,000 employees