Learning Partner

Health Care Service Corporation•Chicago, IL

5d•Hybrid

About The Position

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development. Job Summary This position is responsible for developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture. Developing and nurturing consultative partnerships across organization. Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions. Coaching and developing team members. The scope includes instructional strategies for instructor-led, web-based, and blended solutions. Fostering and maintaining strong ongoing client-facing relationships. Autonomously and effectively managing multiple complex initiatives. Participating with teams and consulting with customers and internal workgroups. The coordination of communication plans and project management activities related to divisional and/or enterprise implementations. And the evaluation of learning and business outcomes. The role will support the Clinical Operations teams

Requirements

Bachelor Degree in Human Resource Development or related field plus 4 years of experience in instructional design, performance consulting OR 8 years of experience in instructional design, performance consulting
Consultative communication skills and negotiation skills
Communicate effectively and professionally in visual, verbal and written forms
Demonstrate technical aptitude and analytical skill set
Manage multiple, complex projects independently and efficiently
Sound inductive and deductive reasoning
Experience working with others to analyze information and evaluate results to identify appropriate solutions
Able to overcome obstacles by developing solutions to meet individual and departmental goals
Capable of applying accepted and emerging adult learning theories and instructional design trends on the job

Nice To Haves

Master Degree in Human Resource Development or related field
3 years of learning and development experience in a corporate or business setting
Ability to establish and nurture partnerships with multiple internal and external customers, senior management, and subject matter experts
Clinical Operations experience

Responsibilities

Developing and executing education strategy in alignment with the goals of a specific line of business and in alignment to learning methodology and culture.
Developing and nurturing consultative partnerships across organization.
Analyzing performance gaps and learning needs; recommending strategic, effective performance and non-performance solutions; evaluating the effectiveness and results of solutions.
Coaching and developing team members.
The scope includes instructional strategies for instructor-led, web-based, and blended solutions.
Fostering and maintaining strong ongoing client-facing relationships.
Autonomously and effectively managing multiple complex initiatives.
Participating with teams and consulting with customers and internal workgroups.
The coordination of communication plans and project management activities related to divisional and/or enterprise implementations.
Evaluation of learning and business outcomes.
Support the Clinical Operations teams