Learning & Organisational Development Consultant

Reed.co.uk•Omaha, NE

5d•Hybrid

About The Position

Reed Learning is a market leading centre for all levels of CIPD professional qualifications, delivering HR/L&D apprenticeships and in-company soft skills training. We hope that, like us, you’ll feel proud to be part of a team that inspires, supports and develops HR and L&D professionals with the skills they need to enhance their careers. Pay Range Job Description Key Responsibilities Client Leadership & Consultancy · Act as the primary point of contact for a portfolio of clients, building trusted relationships with senior leaders (Heads of Service, Directors and equivalents). · Lead early-stage conversations to understand organisational context, workforce challenges and desired outcomes. · Shape learning and OD solutions collaboratively, often working with ambiguity at the outset. · Develop project plans and statements of work; for larger projects, work alongside a project manager. · Manage ongoing client relationships to ensure work delivers value and leads to repeat engagement. Design & Delivery · Design, deliver and continuously improve learning programmes – most commonly leadership, management and “human skills” development. · Deliver approximately 60 days of training per year, both in person and virtually. · Lead the design of programmes rather than delivering pre-prepared content. · Contribute to the development of reusable intellectual property and coherent learning products over time. · Engage associates and specialists where appropriate, determining when and how to bring in additional expertise. Commercial & Business Contribution · Contribute to shaping the commercial aspects of client work, including scope and pricing (with increasing autonomy over time). · Support bid activity by contributing to solution design and pricing, working with a dedicated Bid Manager. · Represent Reed Learning professionally with clients and, on occasion, at events or conferences. · Be an active member of the Client Services management team, contributing to strategic discussions and how Reed Learning presents itself to the market. What Success Looks Like · Clients see you as a trusted, credible partner who understands their organisational challenges. · Programmes deliver measurable impact and strong learner feedback. · Client relationships deepen and generate repeat work. · Training delivery is thoughtful, human and high-quality. · You operate with sound judgement, growing autonomy and commercial awareness. Essential Experience & Attributes · A genuine love of training, with enthusiasm for delivering regularly. · Proven ability to build trust and credibility with senior stakeholders. · Significant experience leading L&D or OD projects, including stakeholder management. · Extensive experience designing and delivering training programmes from scratch. · Comfortable working with ambiguity and shaping solutions collaboratively. · Strong personal values: fairness, openness, respect for others and a willingness to take ownership. · Commercial awareness and an understanding of balancing quality with sustainability. Desirable Experience · Coaching qualification and/or proven coaching experience. · Background in organisational development, transformation, change or culture development. · Public sector experience, particularly within local authorities. · Experience working with learning technology or blended solutions. · Contract or project commercial management experience. Ways of Working & Culture · This role offers high trust and significant autonomy, balanced with support and collaboration. · While you will work independently at times, you will be supported through regular connection, shared problem-solving and access to expertise across the business. · We value integrity, kindness, professionalism and shared ownership. · You will be proud to represent Reed Learning with clients and partners. We also recognise that no one arrives with everything. Curiosity, judgement and a willingness to learn matter as much as experience. Location & Flexibility · The role is remote-first, with flexibility measured across weeks and months rather than days. · Regular travel to client sites is required (usually around one day per week, depending on client needs). · Candidates must be able to travel easily to London (within approximately 30 minutes by train). · We actively support flexible working arrangements and are open to discussing how this role can work for you. Future Development Over time, the role may evolve to include: · Greater focus on complex, high-value client work. · Building and mentoring more junior trainers or consultants. · Increased involvement in shaping Reed Learning’s consulting proposition. Equally, we recognise that some people will always want to focus primarily on delivery – and that is valued too. We’re always on the lookout for people who want to make a difference and are passionate about helping others progress their careers. We’re never afraid to ask, “What’s next?” Inspiration comes from knowing the work you do really matters and, as trailblazers in our field, the value of what we do every day is obvious. We are a family business with a rich history and a purpose of improving lives through work, for people and organisations worldwide. Our inclusive and collaborative approach, combined with an unwavering belief in our long-standing core values, means that we genuinely trust and work hard for each other. We have built a dynamic culture where individual achievement is celebrated and succeeding as a team is revered. A supportive environment, where careers are developed and futures are forged. Feel what it’s like to truly belong. Our story In the early 1960s, Reed pioneered specialist recruitment in the UK. Seven decades on, we have become the world’s largest family-run recruitment business, with offices spanning across the UK, Europe, USA, the Middle East and East Asia. With access to the UK’s largest candidate database and expertise across 20 specialist sectors, we are committed to ensuring that people are at the heart of everything we do to ensure we fulfil our purpose: improving lives through work.

Requirements

A genuine love of training, with enthusiasm for delivering regularly.
Proven ability to build trust and credibility with senior stakeholders.
Significant experience leading L&D or OD projects, including stakeholder management.
Extensive experience designing and delivering training programmes from scratch.
Comfortable working with ambiguity and shaping solutions collaboratively.
Strong personal values: fairness, openness, respect for others and a willingness to take ownership.
Commercial awareness and an understanding of balancing quality with sustainability.

Nice To Haves

Coaching qualification and/or proven coaching experience.
Background in organisational development, transformation, change or culture development.
Public sector experience, particularly within local authorities.
Experience working with learning technology or blended solutions.
Contract or project commercial management experience.

Responsibilities

Act as the primary point of contact for a portfolio of clients, building trusted relationships with senior leaders (Heads of Service, Directors and equivalents).
Lead early-stage conversations to understand organisational context, workforce challenges and desired outcomes.
Shape learning and OD solutions collaboratively, often working with ambiguity at the outset.
Develop project plans and statements of work; for larger projects, work alongside a project manager.
Manage ongoing client relationships to ensure work delivers value and leads to repeat engagement.
Design, deliver and continuously improve learning programmes – most commonly leadership, management and “human skills” development.
Deliver approximately 60 days of training per year, both in person and virtually.
Lead the design of programmes rather than delivering pre-prepared content.
Contribute to the development of reusable intellectual property and coherent learning products over time.
Engage associates and specialists where appropriate, determining when and how to bring in additional expertise.
Contribute to shaping the commercial aspects of client work, including scope and pricing (with increasing autonomy over time).
Support bid activity by contributing to solution design and pricing, working with a dedicated Bid Manager.
Represent Reed Learning professionally with clients and, on occasion, at events or conferences.
Be an active member of the Client Services management team, contributing to strategic discussions and how Reed Learning presents itself to the market.