Learning Management System Administrator

Kearney & Company • UNAVAILABLE, UNAVAILABLE

9d • Onsite

About The Position

Kearney & Company is currently seeking a Learning Management System Administrator to join our team. The Learning Management System Administrator will help develop and maintain productive working relationships with client personnel and assess clients' satisfaction.

Requirements

• BA/BS degree from an accredited college/university
• Minimum of 10 years of experience
• Experience supporting DoW learning ecosystems (e.g., SABA, Cornerstone, Totara, Moodle, Blackboard, SuccessFactors).
• Familiarity with the DoD Risk Management Framework (RMF) process.
• Experience gathering artifacts and documentation for an Authority to Operate (ATO).
• Understanding of Information Assurance (IA) requirements and working with IA personnel.
• Handling, protecting, and managing systems that process Personally Identifiable Information (PII).
• Experience managing SCORM/xAPI content in secure environments and troubleshooting content tracking issues.
• Experience ensuring learning platforms meet Section 508 and WCAG accessibility requirements.
• Experience creating formal documentation such as Standard Operating Procedures (SOPs), System admin guides, and Change control documentation
• Experience participating in or managing Change Control Boards (CCBs).
• Understanding of the Department of War, chain of command, and communication expectations.
• Experience managing technical support tickets in environments where escalation is structured and formal.
• Ability to interpret system usage data, audit logs, and performance metrics.
• Experience developing recommendations to improve user experience and operational efficiency.
• Technical assessment and pilot testing of new learning technologies in secure environments.
• Ability to obtain and maintain a U.S. Secret level security clearance (requires U.S. citizenship)

Responsibilities

• Oversee daily management of the Learning Management System (LMS), including course setup, catalog management, enrollments, reporting, and user support.
• Maintain SOPs, job aids, and user guides to ensure operational consistency.
• Provide first-level technical support for LMS and learning tools.
• Document issues, manage support tickets, coordinate with internal IT and external vendors, monitor SLA performance, and communicate status updates to leadership.
• Manage upload, configuration, and testing of SCORM/xAPI content and third‑party courseware.
• Oversee technical integrations between the LMS and enterprise systems such as HRIS and SSO to ensure seamless data flow.
• Ensure all learning technologies adhere to cybersecurity policies, data privacy standards, and PII protection.
• Manage change control processes and support RMF/ATO efforts by providing required documentation and coordination.
• Ensure platform accessibility through Section 508 compliance and UDL-aligned configuration.
• Optimize user workflows and use feedback to remove barriers and improve the overall learning experience.
• Analyze system usage, feedback, and performance metrics to identify optimization opportunities.
• Present recommendations for user experience improvements, administrative efficiency, and technology ROI.
• Serve as a strategic advisor by monitoring emerging trends, performing market research, and maintaining a 1–3‑year learning technology roadmap.
• Manage technology lifecycles, including replacement planning for legacy systems.
• Evaluate and pilot new learning technologies such as gamification tools, social learning platforms, and microlearning solutions.
• Conduct feasibility studies, build business cases, and lead pilot programs through recommendation and implementation planning.

Benefits

• Medical, Dental, Vision, Life, AD&D, and Disability Insurance
• 401(k) Retirement Plan and 529 Education Savings Plan
• Flexible Spending & Health Savings Account
• Accident, Critical Illness, Hospital Indemnity Insurances
• Legal Insurance and Pet Insurance
• Employee Assistance Program, fitness and wellness benefits, and other firm benefits.
• Paid holidays, vacation, and sick time

What This Job Offers

• Job Type: Full-time
• Career Level: Senior