Learning Instructor II

Children's National Hospital

2d•$69,035 - $115,066

About The Position

Children’s National Hospital’s Information Technology team is dedicated to advancing pediatric healthcare through innovative technology solutions that support clinical care, research, operations, and patient experience. The department partners closely with physicians, nurses, researchers, and business leaders to design, implement, and optimize enterprise-wide systems that improve patient outcomes, operational efficiency, and organizational performance. The IT organization encompasses a broad range of specialties, including Digital Health, Epic and Clinical Applications, Cybersecurity, Data & Analytics, Artificial Intelligence, Infrastructure & Cloud Services, Software Development, Enterprise Architecture, Project and Program Management, IT Operations, and Information Security. Teams collaborate on high-impact initiatives such as electronic health record (EHR) optimization, digital transformation, data-driven decision making, cybersecurity protection, cloud modernization, and emerging healthcare technologies. Children’s National IT professionals are committed to innovation, continuous improvement, and service excellence while supporting one of the nation’s leading pediatric healthcare organizations. The department fosters a collaborative, mission-driven environment where technology professionals have the opportunity to make a meaningful impact on the lives of children and families every day. Why Join Children’s National IT * Mission-driven organization focused on improving children’s health. * Enterprise-scale technology and digital transformation initiatives. * Collaborative partnerships with clinical, operational, and executive leaders. * Opportunities to work with cutting-edge healthcare technologies. * Strong emphasis on innovation, cybersecurity, analytics, and digital health. * Commitment to professional development, continuous learning, and career growth. * Direct impact on patient care, research, and healthcare delivery excellence.

Requirements

Bachelor’s degree in education, health care, instructional design, or a related field is advantageous. (Required)
Two years of hands-on experience in instructional design, providing on-the-job training, or professional education responsibilities, preferably in a health care or medical environment. (Required)
Five years technical or professional experience using multiple EHRs and/or related software. (Required)

Nice To Haves

Master’s or other advanced degree in education, health care, instructional design, or a related field is advantageous. (Preferred)
Strong expertise in EHR systems and healthcare technology, with a focus on integration into clinical workflows or operations.
Proficiency in using e-learning authoring tools, learning management systems (LMS), and virtual training platforms. (Preferred)
Demonstrated experience in instructional design methodologies and adult learning principles. (Preferred)
(Cerner/Oracle, EPIC) (Preferred)

Responsibilities

Lead the development and execution of comprehensive EHR training programs for clinical and administrative staff, ensuring alignment with organizational goals, priorities, standards, culture, and best practices.
Collaborate with subject matter experts, IT teams, and clinical stakeholders to understand EHR system functionalities and workflows to create relevant and effective training materials.
Utilize adult learning principles and instructional design methodologies to create engaging learning experiences that cater to diverse learning styles.
Design engaging and interactive training content, including e-learning modules, instructor-led sessions, simulations, job aids and other reference material.
Deliver training through multiple channels, including individual and small group instruction and support, classroom and webinar style sessions, remote and in-person training events.
Modify education and training materials and communication to specific clinical roles and workflows.
Support new trainee and staff onboarding and continuous learning, projects entailing new functionality or changes in workflows, and other targeted learning experiences.
Assess training needs and performance gaps, and continuously enhance training materials based on learner feedback and evolving EHR and related system updates and changes.
Evaluate the effectiveness of training materials and programs through feedback and adoption, efficiency, and compliance metrics to measure learning outcomes and make improvements.
Stay up-to-date with EHR system updates and changes, incorporating them into training materials and sessions.
Coordinate with other departments to provide seamless learning experiences for new and onboarding staff, including students, trainees, junior and senior faculty and staff across disciplines.
Mentor and guide junior instructors, fostering their growth and development.
Perform other duties as assigned.