Learning Experiences Coordinator

Hormel Foods•Austin, MN

1d•$19 - $26•Onsite

About The Position

This position aligns with the Talent Development function for Hormel Foods Corporation, which is a part of the corporate Human Resources organization. The Talent Development team oversees vital talent management, development, and organizational change processes, programs, and services designed to develop and enhance the skills of our team members. In addition, this role works closely with multiple stakeholders to ensure the successful delivery, operations, analysis, and sustainment of talent, learning, and organizational development programs. The role is vital to ensure that learning participants have an exceptional experience. This individual contributor role reports to the Learning and Talent Development Manager.

Requirements

Ability to work as a member of a diversified, high-performance work team with a willingness to collaborate for success
Excellent communications skills (listening, verbal, and written)
Unquestionable ability to maintain confidentiality and uphold our company’s values
Ability to work accurately, with close attention to detail and a sense of urgency
Intermediate-level utilization of Microsoft 365 applications
Ability to work well under pressure or ambiguity
Ability to lift 40 lbs.
High school diploma or GED required; or equivalent combination of education and two or more years of professional experience in an administrative assistant, event coordinator, or similar role
Applicants must not now, or at any time in the future, require employer sponsorship for a work visa.
Applicants must be authorized to work in the United States for any employer.

Nice To Haves

Excellent organizational, time management, and prioritization skills
Ability to initiate appropriate action independently as well as exercise maturity in judgment
Ability to learn new software systems and applications quickly
Familiarity with learning management or human resource information system administration

Responsibilities

Plans and Manages Logistics for Learning & Talent Development Programs (65%)
Collaborates with talent development leaders to coordinate activities for training programs for all delivery modes (such as virtual, in-person in Austin MN, or i-person at external locations), including arranging necessary resources, executing program marketing and communication plan tasks, and creating and preparing program materials, handouts, and other items essential to the learning experience
Organizes travel, entertainment, and meals for programs as needed
Identifies opportunities to eliminate waste and optimize processes related to program execution
Proactively anticipate issues that impact participant’s event experiences to support resolution
Collaborates with talent development stakeholders to improve team member learning experiences and strengthens vendor relationships by applying continuous improvement opportunities to talent development processes
Supports Talent Development Functional Operations (35%)
Coordinates all purchase orders, invoices, contracts, and vendor management
Actively monitors program registration and communicates program opportunities through multiple talent development communication systems
Manages and assigns facilitator-led learning opportunities in the learning management system
Generates reports, completion metrics, survey results, and participation dashboards for analytics of learner experiences
Administrates and updates the learning management system for participant completion management
Resolves, monitors, and responds to learner inquiries and provides timely, user-centered assistance via email, chat, ticketing systems, or help queues.
Troubleshoots and resolves common learner challenges (access issues, navigation, content playback, pre-work confusion, etc.).
Acts as a back-up administrator for the talent development tech stack
Supports level 2 and level 3 learning assessments via pre-event and post-event communications at the direction of program leaders on objectives, skill coaching and learning follow-up tasks
Completes miscellaneous tasks or projects as assigned