Learning Experience Designer

Covetrus

About The Position

At Covetrus, we are committed to empowering our teams through continuous learning, innovation, and growth. The Learning Experience Designer (LXD) plays a critical role in creating engaging, effective, and scalable learning experiences that support all areas of business, from onboarding and technology enablement to leadership development and process improvement. This role combines expertise in instructional design, human-centered learning, and digital innovation to build experiences that help our people and partners thrive. The ideal candidate is creative, collaborative, and data-informed, with a passion for designing learning that drives performance and business impact.

Requirements

Proficiency with modern learning design tools (Articulate 360, Adobe Creative Cloud, Camtasia, etc.) and familiarity with LMS platforms.
Strong understanding of adult learning theory, instructional design models (ADDIE, SAM, Agile), and human-centered design practices.
Experience designing for a variety of learning modalities, including eLearning, ILT, VILT, blended, microlearning, and simulation.
Excellent writing, visual design, and storytelling skills.
Strong project management and collaboration skills, with the ability to manage multiple priorities.
Experience evaluating learning effectiveness through data, feedback, and business outcomes.
Bachelor’s degree in Instructional Design, Learning Science, Educational Technology, or a related field.
5+ years of experience designing and developing learning content for corporate or enterprise audiences.

Responsibilities

Design and develop engaging learning experiences that support business initiatives across multiple domains, including onboarding, technology training, technical training, professional and leadership development, and process implementation.
Partner with business stakeholders, subject matter experts (SMEs), and the Learning Strategist to analyze performance gaps and define learning objectives and outcomes.
Determine the most effective learning modalities for each solution — including eLearning, instructor-led training (ILT), virtual instructor-led training (VILT), blended learning, simulation, microlearning, and spaced learning — based on audience needs and business goals.
Leverage Covetrus’ enterprise ChatGPT platform and other AI-enabled tools to rapidly design effective, scalable learning solutions, applying ethical use, sound judgment, and critical thinking to ensure accuracy, inclusivity, and business alignment.
Follow established workflows, processes, and standardized design templates to ensure consistency, efficiency, and scalability across all learning solutions.
Create and maintain project plans in Asana, tracking milestones, deliverables, and deadlines to ensure projects remain on schedule.
Enter estimated and actual time for all assigned projects in Asana, maintaining accurate records to support workload planning and project transparency.
Provide weekly status updates to the L&D leader summarizing project progress, potential risks, and key accomplishments.
Apply adult learning theory, cognitive science, and user experience (UX) principles to create impactful, learner-centric solutions.
Design for inclusiveness and accessibility, ensuring all experiences meet ADA/Section 508 compliance standards.
Develop content using modern learning technologies and authoring tools (e.g., Articulate Storyline, Rise, Kahoot, Heygen, Litmos, etc.).
Collaborate with team members to design instructor materials, participant guides, and supporting assets.
Incorporate storytelling, real-world scenarios, and practice opportunities into designs to maximize engagement and retention.
Manage multiple projects simultaneously, ensuring deliverables meet quality, timeline, and brand standards.
Collaborate with LMS Administration teams to publish, test, and maintain content within the learning ecosystem.
Define success metrics and learning evaluation strategies (Kirkpatrick Levels 1–4) in collaboration with the Learning Strategist.
Collect and analyze feedback and performance data to iterate and continuously improve learning experiences.
Stay informed on industry trends, learning technology advancements, and emerging modalities such as AI-driven learning, adaptive content, and immersive simulations.
Work cross-functionally with Learning Strategists, SMEs, Operations, HR Business Partners, and business leaders to ensure solutions are aligned with organizational priorities.
Participate in project kickoffs, design sprints, and agile review cycles as part of the broader L&D process.
Provide consultation and support to SMEs and leaders on effective learning design principles.
Demonstrates a hands-on, roll-up-your-sleeves attitude and a willingness to wear multiple hats to ensure team and business success.