Learning Experience Designer

USA Jet Airlines•Belleville, MI

About The Position

The Learning Experience Designer reports to the Director of Training. This role involves designing and developing learning experiences using methodologies such as ADDIE, SAM, action-based learning, and scenario-based learning. The designer will create engaging, practice-focused learning activities that mirror real maintenance challenges, including equipment, process, quality, safety, troubleshooting, and launch-related scenarios. Responsibilities include conducting needs analyses to identify performance gaps, determining root causes, and recommending targeted learning and performance support interventions for the maintenance department. The designer will partner with SMEs and leaders through interviews, observations, and working sessions to validate learning needs and understand operational realities. They will develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations, and job aids to support manufacturing learners in varied environments. The role requires building learning solutions from the ground up by identifying needs, developing plans, establishing processes, and creating the content and systems needed for successful implementation. The designer must be able to approach problems from a systems perspective, identify how changes to one process or component may affect the broader learning environment, learn new technologies and processes quickly to determine how they can best support organizational learning goals, and adapt quickly to changing circumstances, priorities, and day-to-day operational demands. Other duties as assigned by the Director of Training.

Requirements

Portfolio required: demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and/or performance support tools.
3+ years of experience in instructional design, curriculum development, and eLearning.
Experience producing and editing video and audio learning content.
Experience developing learning solutions in a regulated, technical, aviation, or operational environment.
Proficiency with tools such as Articulate Storyline360, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
Experience creating SCORM-compliant learning content for Learning Management Systems (LMS).
Experience administering or supporting a Learning Management System.
Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
Ability to work independently while collaborating effectively across departments and functional areas.

Nice To Haves

Education, certifications, or professional development in Instructional Design, Adult Learning, or related disciplines preferred.

Responsibilities

Design and develop learning experiences using methodologies such as ADDIE, SAM, action-based learning, and scenario-based learning.
Create engaging, practice-focused learning activities that mirror real maintenance challenges, including equipment, process, quality, safety, troubleshooting, and launch-related scenarios.
Conduct needs analyses to identify performance gaps, determine root causes, and recommend targeted learning and performance support interventions for maintenance department.
Partner with SMEs, and leaders through interviews, observations, and working sessions to validate learning needs and understand operational realities.
Develop multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations, and job aids to support manufacturing learners in varied environments.
Build learning solutions from the ground up by identifying needs, developing plans, establishing processes, and creating the content and systems needed for successful implementation.
Ability to approach problems from a systems perspective and identify how changes to one process or component may affect the broader learning environment.
Ability to learn new technologies and processes quickly and determine how they can best support organizational learning goals.
Adapt quickly to changing circumstances, priorities, and day-to-day operational demands.
Other duties as assigned by the Director of Training.