Learning Experience Designer, Data Center Learning, Data Center Learning - New Hire Technical Training

Amazon • Seattle, WA

1d • Onsite

About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation
of all AWS global infrastructure. In other words, we’re the people who keep the
cloud running. We support all AWS data centers and all the servers, storage,
networking, power, and cooling equipment that ensure our customers have
continual access to the innovation they rely on. We work on the most challenging
problems, with thousands of variables impacting the supply chain — and we’re
looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles.
You’ll collaborate with people across AWS to help us deliver the highest
standards for safety and security while providing seemingly infinite capacity at
the lowest possible cost for our customers. And you’ll experience an inclusive
culture that welcomes bold ideas and empowers you to own them to completion.

The Learning Experience Design team is building workforce learning for the
future – rethinking not only the content we produce, but the way content is
consumed. We are a team of Day 1 designers who work closely with content
experts, technology and metrics to drive new ways of learning in the workplace
for Data Centers around the world. If you are looking to lead the change in
workforce learning, this may be the role you’ve been waiting for.

Requirements

• Bachelor's degree, or experience developing and implementing training programs
• 1+ years' experience designing technical training in a data center environment

Nice To Haves

• Experience managing projects
• Knowledge of cloud platforms and cloud computing such as AWS, Azure, Google Cloud Platform, etc.
• Bachelor's degree or equivalent in Instructional Design, Instructional Technology, Distance Learning, or a related field
• Foundational knowledge of information technology infrastructure and systems.

Responsibilities

• Scope, analyze, design, develop, and deploy training as part of blended learning. strategy, leveraging Artificial Intelligence for efficiency and enhancing learning experiences.
• Partner with cross-functional teams to build out development experiences with a global mindset.
• Solve business problems by doing a gap analysis with a focus on understanding root causes and anticipating future needs.
• Work with global stakeholders to manage technical training programs.
• Work with technical SMEs to design and create engaging end user training.
• Measure impact and quickly revise content/modality to address specific feedback, as needed
• Create reliable and valid learner evaluation tools to gauge knowledge and skill transfer
• Drive use of evaluation and performance data to improve learning content
• Stay current with industry trends and learning technologies.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level