Learning Experience Designer

Western Governors University•Salt Lake, UT

2d•$73,000 - $109,400•Onsite

About The Position

At WGU, we are mission-driven to expand access to education and empower internal learners through high-quality, practical learning experiences. As a Learning Experience Designer, you will shape how employees learn complex systems, tools, and processes, helping them build confidence and capability through clear, engaging, and effective training. This role blends science-informed learning design with hands-on delivery to create measurable impact at scale.

Requirements

Experience applying instructional and learning experience design strategies such as ADDIE, and SAM, informed by learning science and learner needs.
Experience designing and implementing learning experiences or eLearning from ideation through launch and analysis
Understanding of adult learners and the ability to design for both cognitive and non-cognitive learning outcomes
Basic to intermediate project management skills with hands-on ownership of timelines, scope, and quality in an agile environment
Experience with change management and change enablement in a corporate or technical setting
Strong written, verbal, presentation, and interpersonal communication skills
Proficiency with design and authoring tools such as Illustrator, Articulate Rise, Storyline, Vyond, and using ServiceNow, some HTML to create learning assets
Bachelor’s degree in instructional design or a related field
At least 2 years of experience designing learning or product-related content using a user-centered design approach
Strong portfolio demonstrating learning product design such as websites, videos, presentations, or courses
Equivalent relevant experience performing the essential functions of this role may substitute for education requirements. Generally, one year of experience may be considered equivalent to one year of education at the discretion of the hiring manager.

Nice To Haves

Experience designing tech heavy training that walks learners through system steps and operational processes
Experience creating and maintaining knowledge base or process documentation
Ability to analyze qualitative and quantitative data to validate learning effectiveness and drive continuous improvement

Responsibilities

Design and deliver engaging, outcome focused learning experiences for corporate and technical training initiatives
Partner with stakeholders and subject matter experts to research learner needs and translate complex systems and processes into clear, actionable learning
Apply adult learning principles and science informed design strategies to create effective asynchronous and instructor led experiences
Conduct user research including interviews, surveys, and usability testing to inform and iterate designs
Storyboard and prototype learning interactions and refine them based on feedback and effectiveness metrics
Collaborate with cross functional, agile teams including developers, media specialists, writers, and trainers to ensure technical feasibility and quality
Present and deliver training to large audiences and support system related learning needs, including being on call for LMS outages as required

Benefits

medical, dental, vision, telehealth and mental healthcare
health savings account and flexible spending account
basic and voluntary life insurance
disability coverage
accident, critical illness and hospital indemnity supplemental coverages
legal and identity theft coverage
retirement savings plan
wellbeing program
discounted WGU tuition
flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave