Learning & Development Specialist

Goodwill of Colorado • Denver, CO

7d • Hybrid

About The Position

The Specialist I, Learning and Development, is responsible for facilitation, graphic design, and user interface of course development, collaboration with the Learning and Development (L&D) team on instructional research and analysis on learners’ contexts, and assessment of content of the corporate training program to include staff and management development, specific departmental training, policies and procedures, employee orientation, and any other training needs.

Requirements

• A Bachelors degree in Corporate Training and Development, Vocational Education, Adult Education, or related field. A Certification in lieu of a degree will be considered; equivalent education and experience may apply.
• Minimum of three (3) years of experience in training, to include Management Training.
• Excellent written and verbal communication skills, writing and speaking clearly and concisely.
• Ability to interact with various types of internal and external customers, and persons from a broad cultural spectrum.
• Expert facilitation skills with the competency to listen and respond effectively to challenging questions.
• Ability to analyze information objectively and make a reasoned judgment.
• Experience with Microsoft Office Suite.
• Solid knowledge of course development software (Camtasia, iSpring, or similar software) and at least one (1) Learning Management System.
• Understanding of E-Learning creation, user interface, graphic, and visual design skills.
• Facilitation experience of online classroom instruction.
• High level of energy and model integrity.
• Ability to work cooperatively.
• Excellent organizational skills.
• Be creative and motivating.
• Conduct self in a professional manner and maintain a professional appearance that enhances the firm’s reputation.
• Ability to drive for company business.
• Must have valid Colorado State driver license.
• Must also be able to operate company vehicle, and adhere to all Federal, State, and local laws governing vehicle operation.
• Must have valid vehicle insurance, valid driver license, and vehicle must be in roadworthy condition (if using personal vehicle for company business).

Nice To Haves

• Previous experience working for a Not-for-profit is a plus.
• Ability to relate effectively to disabled and disadvantaged persons.

Responsibilities

• Collaborate with internal customers and the L&D team on course development and revision including course design documents, learning objectives, course content, scenarios, media scripts, practice activities, post-tests, and will evaluate off the shelf training programs.
• Take the lead on facilitating assigned classroom and webinar training.
• Organize resources and coordinate training session logistics such as location, supplies, and catering.
• Manage efficiently so that tasks are completed and on time, problems are anticipated, and team members are clear on project requirements and schedules.
• Work with subject matter experts (SME) and identify target audience’s training needs, conduct instructional research and analysis on learners and contexts, identifies instructional end goals, and identifies criteria used to judge learner’s performance and develop assessment instruments.
• Create content that matches organizational culture and apply tested instructional design theories, practices, and methods.
• Work in a variety of mediums to provide engaging experience in all environments including classroom, webinar, E-learning, or blended content.
• Work with the Manager of Organizational Development to evaluate effectiveness and articulate the return on investment (ROI) of the L&D programs.
• Respond to requests to meet the specific needs of departments/divisions throughout the organization.
• Work with the Manager of Organizational Development and department managers to identify specific training needs, review and evaluate training programs to ensure the training needs of the organization are being fulfilled.
• Analyze existing training program delivery, content, measures effectiveness, and recommend program changes.
• Act as a system administrator for Goodwill of Colorado’s learning and performance management systems.
• Work with key departments in curating training documentation/resources and supporting document access and control procedures.
• Ensure all reported matters are handled in a timely manner by conducting thorough research, interviews, and data analysis during the investigative phase, and communicating findings to appropriate management.
• Advise other managers on human resources issues, such as equal employment opportunity and sexual harassment concerns, ensuring timely and appropriate action is taken.

Benefits

• Daily Pay! Work today, get paid today!
• Medical
• Dental
• Vision
• Short Term Disability
• Life/Accidental Death and Dismemberment
• Flexible Spending Accounts
• Long Term Disability
• Voluntary supplemental benefit offerings
• Paid time off in the form of vacation, sick, holiday, floating holiday, jury duty, and bereavement leave.
• Retirement plan – must be 18 years of age to participate.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level