Learning & Development Specialist

United Fidelity BankEvansville, IN
8d

About The Position

It's fun to work at a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business. Recruiting agencies must have a valid, written and fully executed Master Service Agreement and Statement of Work for consideration. Job Summary: The Learning & Development Specialist will design and deliver process and procedural based curriculum using audience appropriate learning principles and training models. Will be responsible to analyze, design, develop, implement, and evaluate all Bank learning activities. The above statements are intended to describe the general nature and level of work performed by associates assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the associate classified as such. Duties and responsibilities may be added or changed as deemed appropriate by management at any time therefore, they could differ from those outlined above. United Fidelity Bank is proud to be an Equal Opportunity/Affirmative Action employer All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law. United Fidelity Bank, situated in Indiana’s third-largest city (Evansville, IN), is a future-focused financial institution. With 23 locations nationwide and approximately $6 billion in assets, we’re working hard to transform our business through innovation and technology to provide products and services that help people secure their financial future. We build talented and diverse teams to drive business results. We recognize that our associates are our strength and the talents they bring to the UFB workforce are directly linked to our success. Collective ambition, innovative thinking, and a commitment to our value of doing what’s right sets us apart from the rest. United Fidelity Bank was built on a solid foundation of trust. We are advocates for our associates, customers, and the communities we serve.

Requirements

  • Outstanding written and verbal communication skills.
  • Ability to interact professionally with associates, including Executive & Senior Management as well as subject-matter experts.
  • Must demonstrate analytical thinking skills and the ability to make sound judgement calls.
  • Advanced organization and time management skills.
  • Proficiency in Microsoft Office suite of products.
  • Excellent organizational skills with a problem-solving ability.
  • Associate in Science is required, Bachelor of Science preferred.
  • 3+ years of banking experience in a financial environment is required.
  • 2+ years’ experience with Fiserv is required.

Responsibilities

  • Develop training ideas and concepts through user interfaces, graphics, illustrations, animations and/or simulates for e-learning and classroom presentations for all levels of staff.
  • Creatively deliver training using audience appropriate learning and delivery methods to internal & external audiences, according to project timelines, desired performance outcomes and learner needs.
  • Continually monitor instructional delivery best practices and learner assessments, adjusts techniques, and recommend changes when appropriate.
  • Develop training plans, agendas, and programs.
  • Select appropriate evaluation methods to measure progress and job competency for any given training session.
  • Conduct, analyze, and implement lessons learned, measure effectiveness of learning solutions, and ensure continuous improvement activities are meeting learner needs and desired performance outcomes.
  • Participate on projects with cross-functional teams.
  • Continuously partner with subject matter experts and content owners to ensure training programs meet business needs.
  • Keep current by continuously researching industry trends and best practices using that knowledge to enhance learning experiences.
  • Perform all duties in relation to the Bank Secrecy Act under the guidance of the BSA Officer.
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