Learning & Development Partner
About The Position
Trupanion is seeking a Learning & Development Partner for its Seattle office. This role involves a hybrid remote/in-office schedule, requiring at least 3 days a week in the office. The Learning & Development Partner will collaborate with subject matter experts, business leaders, and stakeholders to create and implement impactful learning solutions using the ADDIE model. The team is responsible for designing and delivering comprehensive learning experiences, including Instructor-Led Training (virtual and in-person), eLearning, micro-learning, and performance support tools like job aids. Various learner engagement strategies such as scenario-based learning, hands-on practice, storytelling, simulations, adaptive learning, and peer-to-peer interactions will be utilized.
Requirements
- Ability to work with a team, problem-solving skills, and both verbal and written communication skills.
- Exceptional organization, time management skills, including the ability to meet deadlines, stay on track with timelines, and handle multiple tasks simultaneously.
- Comfortable using technology such as Microsoft 365 products, Trupanion software, Tableau, Learning Management System (LMS), and Work Management Platform (Asana).
- 3+ years' experience in designing, developing, and delivering in-person and online training courses, engagement tools, and workplace learning.
- 3 + years' experience in instructional design experience demonstrating a wide variety of classroom, blended, and experiential training approaches and various topics, including sales, marketing, customer service, leadership, IT systems, and product training.
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.
Responsibilities
- Apply ADDIE methodology and adult learning principles to design and develop engaging learner-centric experiences, programs, and materials.
- Create learning resources, including scripts, facilitator guides, videos, interactive eLearning, job aids, playbooks, and infographics.
- Work independently or with project teams to develop all aspects of the learning solution from initiation to launch, including ongoing evaluation and iteration.
- Facilitate and co-facilitate virtual and in-person instructor-led training sessions globally.
- Follow established processes, business requirements, and work within resource constraints to meet deadlines.
- Collaborate with team members and subject matter experts to share knowledge and generate ideas to develop training solutions.
- Incorporate practical skills application and assessments to ensure that we can track the effectiveness of our solutions.
- Collect and analyze feedback from learning events and provide insights and recommendations to enhance future learning experiences.
- Support other Learning and Development team members to coordinate the delivery of recurring training sessions.
Benefits
- Full medical, dental, and vision benefits at no cost to the employee
- Four weeks of paid time off
- 9 paid float holidays
- Five-week sabbatical after five years of employment
- Free medical health insurance for your pet (1 dog or cat)
- Paid time off to volunteer at nonprofit organizations
- Free on-site gym
- Free dog walking services for office pets during business hours
- Free parking
- Paid ORCA cards
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
