Learning & Development Manager

Starkweather & Shepley Insurance Brokerage Inc.•East Providence, RI

21d

About The Position

The Learning and Development manager will oversee the implementation of strategic initiatives in the design, development and implementation of L&D projects in support of improving and enhancing: performance, onboarding, leadership and management skills, and workforce skill development. This role will work with our Trustees and HR to develop an L&D strategy for the agency including both short term and long-term goals. This individual will partner with individual department heads to develop learning paths, including vendor relationships should some of the projects be outsourced. Our goal is to coordinate all organizational Learning and Development activities through a central source to eliminate redundancy, cracks and provide the best overall learning experience for our associates.

Requirements

Bachelor’s degree in human resources, Organizational Development, Education, or related field.
3–5+ years of experience in Learning & Development, Talent Development, or Organizational Development roles.
Experience designing and facilitating training for diverse audiences.
Proven ability to build and scale learning programs in a growing or complex organization.
Strong understanding of adult learning principles and instructional design methodologies.
Exceptional communication, facilitation, and presentation skills.
Ability to build strong partnerships with leaders and cross-functional teams.
Proficiency with learning management systems (LMS) and digital learning tools.
Strong project management and organizational skills with the ability to manage multiple initiatives simultaneously.
Analytical mindset with the ability to measure program effectiveness and make data-driven recommendations.
Creative problem-solver with a continuous improvement mindset.
Ability to thrive in a fast-paced, evolving environment.

Nice To Haves

Certifications such as CPLP/ATD, SHRM-CP/SCP, or similar credentials.
Experience with e-learning development tools.
Background in leadership development, workshop planning and organizational design.

Responsibilities

Develop, implement, and maintain a comprehensive learning and development strategy aligned with organizational goals.
Conduct training needs assessments to identify skill gaps and create targeted learning plans.
Design, deliver, and evaluate engaging training programs using blended learning methods (in-person, virtual, and self-paced).
Partner with leaders and subject-matter experts to build role-specific curricula and development pathways.
Manage onboarding programs to ensure a consistent and effective experience for new employees.
Oversee leadership development initiatives and succession planning efforts.
Track and analyze learning metrics, program effectiveness, and ROI; present insights to senior leadership.
Recommend and implement learning technologies, platforms, and tools to enhance employee development.
Coordinate external training resources, vendors, and certifications as needed.
Maintain up-to-date learning materials, documentation, and compliance training.
Support organizational change management efforts through training and communication strategies.