Learning & Development Manager
About The Position
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture. At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us. Four Seasons Resort and Residences Dominican Republic at Tropicalia will feature 95 keys and 25 branded residential homes, 8 distinct F&B outlets, all thoughtfully designed to reflect a contemporary interpretation of the Dominican Republic’s natural beauty. Wellness will be a defining pillar of the property, delivering a holistic experience that harmonizes with the natural environment while enhancing overall wellbeing through the restorative power of nature. The sustainable luxury destination is located on a 60-acre (24 hectare) site along the pristine beachfront of Playa Esmeralda in northeastern Dominican Republic, along the southern shores of Samaná Bay. A site of breathtaking natural beauty, Tropicalia is home to a diverse ecosystem of white-sand beaches; crystalline, aquamarine water and coral reefs; mountains, forests, mangroves, lagoons and rivers; a working coconut plantation; and an organic farm.
Requirements
- Bachelor education or equivalent experience.
- 3 years of management experience in the similar role.
- Experience in hotel operations, preferably Four Seasons experience, and/or experience in adult education in a similar environment.
- Profissiency in Spanish and English languageas.
Nice To Haves
- Experience managing in diverse cultures would be a bonus.
Responsibilities
- Coordinate and organise a range of development activities that contribute to the attainment of the Company’s clearly prescribed performance standards and Hotel Goals.
- Systematically analyse the Hotels training needs and deliver relevant learning.
- Plansand coordinate the production of Departmental Training Plans, act as an internal consultant to Heads of Departments on department related training issues,
- Source and recommend appropriate external training organisations or resources
- Maintain a current knowledge of statutory requirements and develop creative and innovative training programs.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
