Learning & Development, Associate

Enterprise Community Partners•Baltimore, MD

6d•$60,000 - $73,000•Hybrid

About The Position

Ready to make an impact? Join us in shaping how our teams learn, grow, and thrive! In this hybrid Maryland-based role, you’ll create engaging training experiences, virtual, in person, and 1:1, while helping new hires master key systems like Voyager, RentCafe, and Elise AI. This role is ideal for someone who brings strong facilitation skills, adult learning expertise, and experience in property management or affordable housing. The position offers a hybrid schedule with semi-monthly travel to the Columbia office for new hire orientation and requires comfort engaging teams of all sizes both in person and virtually. If you love presentation, building interactive content, and supporting people at every level, this role is your chance to shine. You’ll collaborate across teams, design blended learning, and drive development that truly empowers our Community Development division. Want to help shape the future of learning in a mission driven organization? Apply today and be part of something meaningful!

Requirements

3+ years’ experience in affordable property management, affordable housing, or community development.
Bachelor’s degree in education, learning and development, business, or a related field; or related experience and/or certifications.
Experience with property management software, Yardi Voyager Affordable platform preferred.
Strong knowledge of adult learning principles, instructional design, and evaluation methods.
Excellent organizational, communication, and facilitation skills.
Comfortable presenting to teams of various sizes and delivering virtual and in-person training.
Flexible, self-directed, and able to manage multiple projects in a fast-paced environment.
Proficient in Microsoft 365 applications (Excel, Word, PowerPoint, Outlook) and web-based tools.

Nice To Haves

3+ years’ experience in a corporate learning and development role.
Familiarity with AI tools, multimedia training platforms, and e-learning software.
Strong analytical skills to evaluate learning effectiveness and recommend improvements.
Project management experience with the ability to manage multiple initiatives simultaneously.
Emotional intelligence to work with staff at all levels of the organization and adapt to varying learning needs.

Responsibilities

Design and deliver engaging technical and soft skills training programs tailored to employee needs in property management and community development.
Create and deliver interactive, visually engaging presentations, manuals, guides, and course materials for classroom, virtual, and one-on-one learning.
Implement blended learning solutions, including e-learning modules, webinars, in-person sessions, and microlearning resources.
Evaluate training effectiveness using surveys, assessments, feedback, and performance metrics; adjust programs as needed.
Maintain training records, attendance, assessments, and retraining requirements in relevant systems, including SharePoint and LMS platforms.
Collaborate with cross-functional teams and leadership to identify learning needs and support organizational change initiatives.
Stay current on learning trends, instructional design methodologies, and affordable housing industry practices.
Produce quarterly reports on training programs, participation, and outcomes for senior leadership.
Perform other related duties as required.