Learning & Development Assistant

ALEXANDER YOUTH NETWORK•Charlotte, NC

8d•Onsite

About The Position

Join Our Team as a Learning & Development Assistant Are you passionate about making a positive impact on the lives of children? Do you thrive in a supportive and inclusive work environment? If so, we want you to be part of our team. Get to know Alexander Alexander Youth Network is passionate about helping children overcome their mental health challenges. Our teams are committed to creating an environment that empowers every individual to thrive and make a difference. We offer career development opportunities, mentorship and coaching, and pathways for advancement. Our teammates enjoy amazing benefits including tuition reimbursement, tuition assistance, 401K, paid time off, and a comprehensive health plan that prioritizes your well-being.

Requirements

High school diploma or equivalent required.
At least two years of administrative or program-support experience required, preferably in behavioral health, healthcare, human resources, education, training, or a related environment.
Proficiency in Microsoft Office applications, including Outlook, Word, Excel, PowerPoint, and Teams.

Nice To Haves

Associate or bachelor’s degree in business, human resources, organizational development, psychology, education, or a related field preferred.
Experience coordinating classes, orientations, meetings, or events preferred.
Experience using a learning management system or electronic records system preferred.

Responsibilities

Under the direction of the Learning and Development Manager, the Learning and Development Assistant provides administrative, logistical, and instructional support for Alexander Youth Network’s employee learning and development activities.
Managing employee training profiles and records in the agency’s Learning Management System (LMS).
Maintaining audit-ready documentation.
Supporting new-hire orientation.
Serving as a primary point of contact for the Learning and Development Department.
Preparing for, supporting, and closing out new-hire orientation sessions, including coordinating training materials, classroom supplies, participant documentation, equipment, attendance records, certificates, and other logistical needs before, during, and after orientation.
Obtaining and maintaining agency-approved certifications in Handle With Care and CPR/First Aid.
Serving as a certified co-instructor or instructional assistant to the L&D Mentor or another authorized lead trainer within the scope permitted by each certification.
Demonstrating excellent customer service, communication, organization, attention to detail, professionalism, and the ability to manage multiple priorities.