Learning & Development Analyst

Visa•San Francisco, CA

1d•Hybrid

About The Position

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters — to you, to your community, and to the world. Progress starts with you. We are seeking a detail-oriented and technically capable Learning & Development Analyst to support the development of high-quality digital learning experiences. This role is responsible for transforming approved course design documents, storyboards, and source content into engaging, functional, and visually polished eLearning modules. The L&D Analyst will work closely with L&D Managers and multimedia specialists to build and publish learning content using authoring tools and learning platforms. This role is ideal for someone with strong course-production skills, a good eye for layout and learner experience, and the ability to translate design specifications into finished training materials. This role is ideal for an L&D professional with strong experience in program coordination, stakeholder support, and learning operations. The successful candidate will bring practical L&D expertise, strong project management skills, and the ability to independently manage learning initiatives from discovery through implementation and evaluation. This is a hybrid position. Expectation of days in office will be Tuesday, Wednesday and Thursday. This role is not eligible for immigration/sponsorship, including but not limited to J-1, F-1, CPT, or OPT and employment-based sponsorship such as: H-1B, H-1B1,E-3, O-1, TN and any EAD card holders that may need assistance in the future. This role is not eligible for relocation.

Requirements

2 or more years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD)
3+ years of experience in digital learning, instructional technology, or related work.
Experience developing eLearning content using tools such as Articulate 360
Familiarity with LMS platforms and online course publishing
Strong attention to detail and quality assurance skills
Ability to manage multiple course builds and revisions
Some hands-on experience with timeline-based video editing software (Animaker, Synthesia), Camtasia, SnagIt
Strong AI fluency, with experience using AI tools for learning design and content creation.
Demonstrated interest in continuously learning and applying new tools, technologies, and AI-enabled approaches.
Strong problem-solving skills and the ability to work independently in a collaborative environment.

Nice To Haves

3 or more years of work experience with a Bachelor’s Degree or more than 2 years of work experience with an Advanced Degree (e.g. Masters, MBA, JD, MD)2+ years of work experience with a Bachelor’s Degree or an Advanced Degree (e.g. Masters, MBA, JD, MD, or PhD

Responsibilities

Build eLearning courses from storyboards, scripts, and design documents
Create interactions, quizzes, and multimedia learning assets using authoring tools
Test and troubleshoot course functionality across LMS and device environments
Publish and maintain SCORM/xAPI-compliant content
Update and revise existing digital learning materials as needed
Partner with instructional designers and SMEs to implement content accurately