Learning & Development Advisor

West Bend Insurance CompanyWest Bend, WI
$96,842 - $121,053Hybrid

About The Position

The Learning & Development Advisor supports the strategy, coordination, and delivery of enterprise learning with a strong focus on Leadership Development Programs, while managing learning platforms and fostering a seamless development experience for associates. This role partners with third-party facilitators, internal stakeholders, to coordinate learning logistics, role-based learning, and enterprise development offerings. The Advisor also designs and facilitates learning experiences, optimizes learning technology, and drives program effectiveness through measurement and continuous improvement. The Learning & Development Advisor is an individual contributor within the Talent Center of Excellence who leads the organization’s learning technology ecosystem and digital delivery approach. This role blends learning expertise with ownership of learning platforms. The Advisor will plan, design and deliver internal learning programs that strengthen associate capability, enhance organizational performance, and support a culture of continuous learning including new associate onboarding, role base learning pathways, and enterprise programs while guiding how learning systems and emerging technologies are used across the organization. This position ensures learning solutions are aligned to organizational needs, measurable, and scalable across the organization.

Requirements

  • 6 years of relevant experience in Learning and Development with expertise in learning design, learning platforms, and digital delivery.
  • Demonstrated experience leading or optimizing an LMS or digital learning platform.
  • Expert learning design capability, including experience designing onboarding or structured enterprise learning journeys.
  • Proficiency with eLearning authoring tools (e.g., Articulate Rise/Storyline, Camtasia, Synthesia, or similar).
  • Ability to leverage AI tools responsibly and effectively within content development and learning workflows.
  • Experience using data and evaluation strategies to measure impact and inform improvement.
  • Consulting, collaboration and communication skills in complex environments.
  • Ability to manage multiple initiatives with attention to quality and timelines.

Responsibilities

  • Collaborates with third-party facilitators, internal stakeholders, to coordinate learning logistics, role-based learning, and development offerings.
  • Lead the evolution of the learning technology ecosystem (LMS, learning hub, content platforms, analytics tools) including roadmap development, governance standards and modernization through emerging technologies.
  • Lead configuration and optimization of the LMS and connected learning platforms, including curricula structure, automation workflows, reporting, integrations, and user experience design.
  • Design and implement a scalable, new associate onboarding experience and role-based learning pathways that integrate digital, live, and self-directed components.
  • Lead, execute and market the learning and development open registration curriculum (“All Access Learning”), ensuring development experiences align to business priorities and associate growth.
  • Identify and apply practical uses of AI and emerging tools to improve personalization, efficiency, and learning impact.
  • Leads structured intake and consultation to assess learning needs and outcomes to recommend scalable, technology-enabled solutions.

Benefits

  • Medical & Prescription Insurance
  • Health Savings Account
  • Dental Insurance
  • Vision Insurance
  • Short and Long Term Disability
  • Flexible Spending Accounts
  • Life and Accidental Death & Disability
  • Accident and Critical Illness Insurance
  • Employee Assistance Program
  • 401(k) Plan with Company Match
  • Pet Insurance
  • Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
  • Bonus eligible based on performance
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