Learning & Development Advisor (2-Year Term)

NAV CANADA•Ottawa, ON

1d•Hybrid

About The Position

The Learning and Development (L&D) Advisor provides support in the design, development, delivery and evaluation of performance management programs, learning, talent and organizational development solutions to build capability and improve organizational effectiveness and efficiency. The Advisor aligns the solutions to current and future capability needs of NAV CANADA’s workforce. The L&D Advisor provides advice and consultation to all levels of leadership on learning, performance and development initiatives, including participation in needs analysis, collaboration with external consultants, facilitation of selected training, performance and succession initiatives, and evaluation of the effectiveness of initiatives. The incumbent will contribute across the Leadership and Development portfolio, with work assigned based on business and departmental needs and priorities. The advisor acts as an ambassador for talent, learning and development to establish a continuous learning and development culture. The Advisor builds strong relationships with the business to become a trusted partner in achieving business results.

Requirements

Post-secondary education in a related field OR, the equivalent combination of education, training and/or experience
A minimum of 3 years in project coordination, human resources or related with demonstrated experience in providing advice, coaching in a leadership or learning capacity.
Experience in compiling reports using Microsoft Excel
Experience in budget and invoice administration.
Demonstrated experience supporting others.
Experience of supporting, delivering and/or facilitating training
Experience conducting programs, needs analysis processes and analyzing the outcomes in order to determine priorities.
Experience in commissioning education and training, identifying and evaluating potential suppliers, taking into account quality and cost.
Experience conducting evaluations of various programs.

Nice To Haves

Strong knowledge of adult learning and general learning, talent, performance and development theories, principles and best practices
Awareness of current trends and innovations in corporate learning, performance management, talent development, and employee experience
Knowledge of budgeting practices
Fluency with Microsoft office systems, technology platforms, database entry and report generation, general administrative functions, and requisitioning procedures.
Ability to handle information accurately and confidentially with the ability to understand and meet client needs.
Ability to process large quantitative and qualitative data with accuracy, to inform decision-making and for reporting purposes.
Strong interpersonal skills with demonstrated ability to establish effective working relationships with managers, staff and external partners.
Ability to meet conflicting demands and to problem solve and suggest solutions.
Excellent written and verbal communication skills to communicate complex topics to colleagues of all levels in clear and understandable manner.
Ability to analyze program needs and set measurable outcomes.
Proactive and flexible with the ability to show initiative and enthusiasm for work.
Ability to prioritize effectively in a busy environment.
Able to understand wider organizational issues and translate these within the context of learning, talent and development.
Proven researching skills and able to benchmark and recommend best practices.

Responsibilities

Assist with needs analysis, task/job analysis, and target population analysis for the purposes of determining learning, talent and development solutions and participates in the creation of learning plans that that are aligned to learning needs.
Respond to internal client’s needs in accessing, using and understanding offerings.
Support the design, development, delivery, evaluation and maintenance of training, performance and succession programs, processes and practices.
Complete yearly review of competency and offering mapping to ensure offerings align with corporate strategy and learner requirements.
Design and maintains the Leadership and Development Centre on the NAV CANADA Intranet.
Coordinate and administers corporate learning initiatives including facilities, logistics and participant tracking and processing payments.
Assist in the consultant selection process, including the preparation of request for proposals, the evaluation of submissions, preparation of contracts, verification of invoicing, and ongoing management of established contracts.
Review and analyses development plans and recommends learning solutions to bridge organizational gaps.
Be responsible for budget reporting and roll up for the budgeting exercise.
Provides quarterly updates on corporate training budget to senior management.
Research and participate in the periodic review of process, tooling, content and delivery and recommend enhancements to improve learning and development services.
Remain current in role by researching best practices and trends in adult education and performance management related technologies.
Be responsible for making recommendations regarding training and development programs.
Be responsible for recommending supplier and consultant selection for training development.
Compile and reviews training evaluations and provides information-based recommendations to subject matter experts for improvement of content, delivery and materials.
Monitor the outcomes of the learning, talent and development program and supports the Program’s continuous improvement.