Learning Design & Delivery Specialist

ADP • Tempe, AZ

13d • Hybrid

About The Position

ADP is hiring a Learning Design & Delivery Specialist. In this role, you will use your instructional design knowledge to design ADP product applications, processes, and soft skills training for our clients and new Service and Implementation associates. You will leverage your facilitation skills to deliver engaging learning. You will spend part of your time interacting with subject matter experts and building training content. For the other part, you will create training plans, prepare classrooms, facilitate learning programs, and track learner progress. You will use established ADP learning design and delivery standards and tools to help you be successful in this versatile L&D role. You will work across the learning organization to apply innovative instructional design and facilitation techniques. If you enjoy variety and leveraging leading-edge tools and approaches, this role is for you! To thrive in the role, you should have 3+ years of experience in instructional design, as well as 3+ years in technical/product application training facilitation. Familiarity with designing or delivering Human Capital Management (HCM) content, such as payroll, time, benefits, or talent, is a plus. You have worked independently to design and deliver sound training in various modalities, i.e., self-paced, virtual, and in-person instructor-led, and can manage simultaneous projects with deadlines. This rewarding role will have a direct impact on the success of ADP and our clients and associates. Like what you see? Apply now! A little about ADP: We are a global leader in HR technology, offering the latest AI and machine learning-enhanced payroll, tax, HR, benefits, and much more. We believe our people make all the difference in cultivating an inclusive, down-to-earth culture that welcomes ideas, encourages innovation, and values belonging. ADP has a deep commitment to diversity, equity, and inclusion as a global Best Places to Work, DiversityInc® Top 50 Company, Best CEO and company for women, LGBTQ+, multicultural talent, and more. Learn more about ADP's commitment on our YouTube channel: http://adp.careers/DEI_Videos [http://adp.careers/DEI_Videos]

Requirements

• 3+ years of experience in instructional design
• 3+ years in technical/product application training facilitation
• Experience using eLearning tools, such as Articulate 360, TechSmith Camtasia
• Mastered using virtual classroom delivery tools, such as Webex
• Possess the technical aptitude to quickly learn new development tools

Nice To Haves

• Familiarity with designing or delivering Human Capital Management (HCM) content, such as payroll, time, benefits, or talent
• Experience designing or delivering HCM content and/or product application training
• Intermediate to advanced knowledge of ADP HCM platforms, such as ADP Workforce Now and RUN
• Experience using a Learning Management System (i.e., Litmos)
• Experience with simple Graphic Design
• Experience using various facilitation techniques, both in-person and virtually
• Workforce Now experience highly preferred
• NextGen experience highly preferred
• ADP Service and/or Implementation experience highly preferred
• Experience working in agile, project-driven, or matrixed organizations
• Experience managing multiple projects or deliverables simultaneously in a fast-paced environment
• Ability to adapt quickly to shifting priorities, timelines, and business needs
• Strong organizational skills with the ability to track progress, manage deadlines, and follow through on commitments

Responsibilities

• Innovate: Seek opportunities to apply innovative thinking to projects and keep ADP's approach to designing learning up to date.
• Be Agile: Adapt to changing business requirements, projects, and resources and use agile approaches to meet business needs.
• Design: Design holistic solutions engaging team members and business partners in the design process to ensure the solution design is flexible and addresses the unique needs of the learners.
• Develop: Develop solutions across a broad set of learning modalities and ensure that continuous learning and performance support concepts are applied.
• Deliver: Apply the most effective techniques to engage learners for successful learning outcomes.
• Consult: Use knowledge and subject matter expertise to make recommendations to continuously improve learning programs.
• Be a Continuous Learner: Focus on personal development to develop and elevate professional knowledge and skill. Take the same approach to business process improvement to improve ADP learning design and delivery standards and drive the adoption of those standards. Maintain an outside-in perspective by building and maintaining peer networks inside and outside ADP.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree