Learning Commons Coordinator

Columbia College•Columbia, SC

4d•Onsite

About The Position

The Learning Commons Coordinator leads the development, coordination, and delivery of student-centered academic support programs, services, and outreach initiatives that enhance engagement, learning, and academic success. This position plays a key role in creating a vibrant, welcoming Learning Commons environment by connecting students to academic resources, support services, and meaningful learning opportunities. The Coordinator works closely with faculty and campus partners to increase awareness and use of library services through events, instruction, and targeted outreach. This role is responsible for building visibility, strengthening relationships, and creating accessible pathways for students to engage with the library and academic support services.

Requirements

Bachelor’s degree in a relevant field
1-3 years of experience in higher education, student engagement, library services, or academic support
Experience planning and implementing programs, events, or outreach initiatives
Strong communication, organizational, and interpersonal skills
Ability to work both independently and collaboratively
Ability to fluently read, write, and understand the English language.
Proficiency with the following but not limited to: active listening; speaking; writing; critical thinking; judgment and decision making; monitoring; reading comprehension; time management; coordination; and management of personnel resources.
Proficiency in using a variety of computer and technology-related software and equipment, including Microsoft Office products and database systems.
Proficiency in using web-based technologies, including database systems.
Ability to work independently and in a team environment, with or without direct supervision.
Excellent communication, interpersonal, customer service, and organizational skills.
Knowledge of RDA (Resource Description & Access), AACR2 (Anglo American Cataloging Rules, Revised), Dewey Decimal Classification, Library of Congress subject headings, and MARC formats (Machine Readable Cataloging).
Knowledge of copy and original cataloging using OCLC.
Experience with library technologies, integrated library systems (ILS), or digital platforms
Familiarity with interlibrary loan systems and resource sharing networks
Understanding of information literacy and instructional support in higher education

Nice To Haves

Master’s degree in Library and Information Science (MLS/MLIS) or related field
Experience with instruction, research support, or information literacy
Familiarity with library systems, databases, or academic support services
Experience with marketing, social media, or student engagement initiatives

Responsibilities

Plan, coordinate, and implement events and programs that promote student engagement with library services and resources
Develop recurring and high-impact initiatives (e.g., workshops, themed events, finals programming) that support student learning and success
Foster a welcoming and active Learning Commons environment through consistent presence and engagement
Develop and implement outreach strategies to increase awareness and use of library services
Coordinate marketing efforts, including social media, campus communications, and promotional materials
Collaborate with campus departments to promote services and events to targeted student populations
Build relationships with faculty to promote Learning Commons services and connect students to academic support resources
Partner with faculty to support assignment-related programming and student learning needs
Serve as a point of contact for faculty engagement related to Learning Commons services
Provide front-facing support to students seeking help with research, study strategies, and use of library resources
Connect students to appropriate academic support services and campus resources
Assist with basic instruction and workshops related to research skills and academic success
Support course-related engagement efforts and embedded service models as appropriate
Collect and analyze data related to program attendance, outreach efforts, and service usage
Use feedback and data to refine programming and improve student engagement
Contribute to reporting on library usage and student engagement outcomes
Assist in training student workers and part-time staff on engagement practices and service expectations
Support day-to-day library operations, including service desk coverage as needed
Contribute to a collaborative, service-oriented team environment
Provides guidance and training to student workers and part-time staff
May assume direct supervision of student workers, including scheduling, training, and performance oversight, as the Learning Commons model and staffing structure evolve
Participate in professional development.
Participate in Columbia College and MOBIUS consortium committees and state library organizations, as appropriate.
Perform general research and circulation duties.
Actively participate in divisional and college committees and institutional planning.
Perform job duties in accordance with Columbia College’s vision, mission and values , and contributes to the development of the Student Experience Division.
Practice superior customer service .
Attend and assist with implementation of major Student Experience and College functions, including but not limited to, Homecoming, Quest Day, Welcome Week, College Visitation events, Ivy Chain, Commencement, Late Night Breakfast, and Student Experience Night of Recognition.
Fulfill additional responsibilities as assigned .