Learning Associate - Commercial & Investment Bank

JPMorgan Chase & Co.•New York, NY

2d•$68,400 - $102,000

About The Position

We are looking for an Associate to join us on the Commercial & Investing Bank Banking Learning team! As a Learning Associate on the Commercial & Investment Bank Banking Learning team, you will provide best-in-class training to support the business’ priorities and to attract and retain top talent in the industry. Through strong partnership with the business, Human Resources colleagues and Talent partners, you will be involved in every stage of the training cycle including needs assessment, design, delivery and post-program evaluation. Our training programs are distinguished by extensive business engagement of senior Global Investment Banking and Global Corporate Banking leaders and teams. You will also have the opportunity to participate in Commercial & Investing Bank Human Resources projects and new initiatives.

Requirements

Bachelors' degree required
3 years of experience in Project/Program Management, HR/Talent Operations or Event/Conference/Executive Programs Operations
Driven, enthusiastic and positive "can-do" attitude; superior teamwork skills and willingness to seamlessly back-up team members on the fly
Ability to effectively prioritize and manage multiple projects simultaneously
Meticulous attention to detail and excellent organizational skills
Self-motivated with the ability to work independently to meet deadlines and produce quality results; ability to anticipate needs and/or problems - take steps to resolve them and know when to escalate
Excellent communication skills (verbal and written)
Extensive experience with Microsoft Suite applications (Word, Excel, PowerPoint, SharePoint)
Flexibility in work hours when required by training programs

Nice To Haves

Experience in education and/or learning and development

Responsibilities

Provide end-to-end project management and coordination of numerous aspects of our Banking training programs including classroom, virtual or on-demand offerings
Establish strong relationships and ongoing dialogue with key stakeholders in coordination with Learn and Talent colleagues
Identify training needs in partnership with the HR business advisors, development, training colleagues and all key business stakeholders
Keep key business and HR stakeholders apprised of new initiatives and provide updates on priority core deliverables
Liaise and partner with vendors delivering full logistical support for professional training to ensure successful delivery for our clients
Manage nomination/participant lists, send communications, produce training materials, reserve conference rooms, arrange audio/visual, order catering, etc.
Serve as logistical point of contact for individuals attending programs
Assist in scheduling of internal speakers/subject matter experts and/or vendors and collect presentations for programs
Ensure accuracy and organization of data in Learning app (LEX Asset), training calendars, shared drives, and intranet sites
Create learning surveys, as well as other ad-hoc reports when needed
Manage budgets, create purchasing orders, allocate and process invoices to appropriate cost centers and track in spreadsheet for each of the businesses