Learning and Performance Consultant

Ideal Dental•Dallas, TX

1d•Remote

About The Position

DECA Dental Group (“DECA”) is a Dental Support Organization (“DSO”) that provides non-clinical business support services to dental practices. DECA’s primary purpose is to care for the people who care for the guests. We do this by providing operational support, IT services, accounting, marketing, and professional development, among other things. The DSO model leaves independent, licensed practitioners free to concentrate on guest care. The Learning and Performance Specialist is responsible for providing training consultation to company leaders, designing and delivering training content in a variety of formats, and facilitating both in-house and off-the-shelf content. This role also includes managing and maintaining the Learning Management System (LMS), ensuring accurate content deployment, user administration, and reporting. Additionally, the specialist will be responsible for creating, editing, and managing training documentation, manuals, and other learning resources. The candidate must have 3+ years in a corporate training role developing learning solutions for all levels of the organization. Occasional travel is required.

Requirements

High-School diploma or equivalent required
3+ years’ experience in a corporate training role
3+ years’ experience in instructional design and delivery
3+ years training facilitation of leadership level curriculum
Demonstrated proficiency in OneNote, Microsoft Word, PowerPoint, Excel, WebEx, and Visio
Ability to quickly learn newly developed software applications for purposes of training others
Average manual dexterity in use of a PC, phone, sorting, filing and other office machines

Nice To Haves

Bachelor’s degree preferred
LMS experience preferred (Absorb)
Certified Professional in Talent Development (CPTD) Preferred
Experience in developing and maintaining training documentation, including manuals, standard operating procedures (SOPs), and job aids.
Experience communicating and coordinating with a distributed workforce
Experience in applying various adult learning principles, methods and standards
E-learning design authoring tool experience preferred (Articulate and Vyond)
3+ years of dental field experience preferred

Responsibilities

Develop, maintain, and manage training documentation, including manuals, standard operating procedures (SOPs), job aids, and other learning materials to ensure consistency, accuracy, and accessibility for team members.
Administer and support company learning management system (LMS)
Provide learning & development services and consultation to business team(s) comprised of dispersed and on-site employees
Implement L&D strategies and learning initiatives
Design and oversee development of T&D solutions in multiple formats (materials, e-learning, facilitation, etc.)
Analyze and communicate the metrics of learning effectiveness and provide feedback and recommendations for on-going improvement to partners
Participate as an integral and active partner within HR and business teams
Plans, schedules, and delivers learning events at various Ideal Dental offices. 10% travel required
Works with vendors to procure content and learning materials to support T&D learning initiatives
Tracks and reports learning outcomes and student enrollments in the learning management system