Learning & Development Specialist

Redwood Family Care Network•San Diego, CA

10d•Remote

About The Position

The Learning and Development Specialist is responsible for the daily activities related to the administration and delivery of training programs and initiatives. Manages the Leaning Management System to ensure all relevant training activities are captured and tracked accurately. This role is responsible for the training and delivery of the corporate New Hire Orientation and all pre- and post-related activities.

Requirements

Bachelor’s degree required (degree in Instructional Systems, Human Performance Technology or related field preferred), or high school diploma with certifications or experience in LMS administration or education.
At least 2 years experience in administering an LMS.
Must have strong organization skills and be demonstrate a very high level of attention to detail.
Excellent time management skills (prioritizing and follow-up).
Self-motivated, proactive, ability to work effectively in cross-functional, deadline- and metric-driven, fast-paced environment.
Ability to work on multiple projects simultaneously and keep momentum on each and manage to project due dates.
Highly proficient with Google suite and/or Microsoft Office suite (Word, PowerPoint and Excel).
Strong interpersonal, verbal, and written communication skills.

Nice To Haves

At least 2 years experience in Instructional Design preferred.
At least 2 years experience with an eLearning Authoring tool preferred.
At least 2 years experience in training delivery, either online or in-person facilitation.

Responsibilities

Assist the Sr. Learning and Development Director in training program needs assessment, implementation, and evaluation.
Solicit, build, and track development of training program deliverables including pre-work requirements, agenda, feedback survey, and homework.
Instructional Design by designing and developing content using the ADDIE or other related models.
Administer the Learning Management System to manage user accounts, courses, enrollments, events, reports, and provide light technical support as needed.
Identify redundancies in processes, potential data tracking oversights, and areas for general improvement as they arise.
Deliver weekly virtual instructor led training corporate New Hire Orientation.
Complete all training event follow-up tasks including compiling workshop survey results, recording exam scores, and sending class evaluations.
Provide administrative support in preparing course curriculum content and presentations.
Respond to employee inquiries and perform other duties as assigned.
Occasionally attend meetings in the Redwood Family Care Network’s office in Chino Hills, CA.