Learning and Development Specialist

The Guitar Center Company • Westlake Village, CA

8d • $75,000 - $90,000 • Hybrid

About The Position

The Learning & Development Specialist plays a key role in designing, developing, facilitating, implementing, and evaluating learning programs that support employee growth, leadership capability, and organizational effectiveness. This role partners closely with business leaders, HR partners, and subject matter experts to identify skill gaps and create engaging learning experiences aligned with organizational goals and culture. The ideal candidate is passionate about employee development, adult learning, facilitation, and creating impactful learning experiences across multiple delivery formats.

Requirements

• Bachelor’s degree or Advanced degree in Organizational Psychology, Organizational Development, Human Behavior, Applied Psychology or a related field; or equivalent combination of education and experience.
• 2–5 years of experience in Learning & Development, designing, implementing, and facilitating learning and development programs for complex businesses with a spectrum of employee types and levels.
• Experience with e-learning tools such as Articulate and Adobe Creative Suite is a plus, Learning Management Systems, and multimedia content development.
• Excellent and organized presenter and communicator (written and verbal).
• Strong client service and problem-solving skills with the ability to execute in a fast-paced environment.
• Strong project management, communication, facilitation, and collaboration skills.
• Knowledge of adult learning theories and instructional design methodologies.
• Demonstrated commitment to continuous learning and staying current with industry trends.

Nice To Haves

• Master’s degree in Industrial-Organizational Psychology or related field.
• Certification in instructional design or related discipline.
• Experience with gamification and interactive learning strategies.
• AI tool proficiency and ability to leverage emerging technologies to enhance learning design, content, and learner engagement

Responsibilities

• Design, implement, and continuously improve learning and development initiatives across the organization.
• Partner with business leaders and stakeholders to identify learning needs, skill gaps, and development opportunities.
• Develop and maintain engaging learning materials including facilitator guides, presentations, participant workbooks, job aids, e-learning modules, and multimedia content using tools such as Articulate Rise, Canva, and other video making tools.
• Apply instructional design principles and adult learning methodologies to create relevant, interactive, and effective learning solutions for diverse audiences.
• Develop and maintain learning programs and content aligned with organizational goals and employee career development paths while ensuring consistency, accuracy, and relevance across learning experiences.
• Leverage learning technologies and innovative learning strategies to enhance learner engagement and effectiveness.
• Evaluate learning effectiveness through participation metrics, learner feedback, knowledge retention, and business impact measures to support continuous improvement.
• Stay current on industry trends, instructional design practices, and learning technologies.
• Facilitate instructor-led, virtual, e-learning, and blended learning experiences for all levels of employees.
• Deliver engaging facilitation experiences for diverse audiences across virtual and in-person environments.
• Facilitate learning content, programs, workshops, and leadership development experiences that foster engagement, participation, and practical application of knowledge.
• Coordinate training schedules, logistics, set-up, communications, and program administration to support seamless delivery of learning initiatives.
• Support the administration and maintenance of learning platforms and Learning Management Systems (LMS).
• Manage multiple learning projects simultaneously, including project timelines, milestones, and deliverables, while ensuring timely delivery of high-quality learning experiences and materials.
• Collaborate with Training Managers, business leaders, HR partners, subject matter experts, and cross-functional teams to align learning solutions with organizational priorities and business objectives.
• Support organizational development initiatives including onboarding, employee engagement, performance management, leadership development, workforce planning, and change management efforts as needed.
• Perform additional duties as assigned.

Benefits

• Pay Rate: $75,000 - $90,000 / annually depending on background and experience.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level