Learning and Development Specialist

The Salvation Army

About The Position

The Salvation Army is seeking a dynamic and experienced Learning and Development Specialist to support the design, delivery, and continuous improvement of enterprise-wide learning initiatives. This role partners closely with leaders, HR teams, and stakeholders to develop impactful, accessible, and modern learning experiences. The successful candidate will leverage best-in-class methodologies, digital tools, and data insights to enhance learning effectiveness, drive performance, and support organizational growth. This role is ideal for a collaborative and innovative L&D professional who thrives in a purpose-driven environment and is passionate about creating meaningful employee development experiences.

Requirements

5–7 years of experience in learning and development, training, or organizational development roles.
Strong knowledge of adult learning principles, instructional design, and learning technologies.
Experience designing and delivering blended learning programs (virtual, in-person, and e-learning).
Proven facilitation and presentation skills across diverse audiences.
Hands-on experience with Learning Management Systems (preferably Workday).
Ability to develop engaging digital learning content (experience with tools like Articulate 360 is an asset).
Strong stakeholder management skills with the ability to influence at all levels.
Excellent communication skills, both written and verbal.
Strong organizational and project management skills with the ability to manage multiple priorities.
High level of professionalism, integrity, and ability to work collaboratively in a values-driven environment.

Nice To Haves

Experience with tools like Articulate 360

Responsibilities

Support and champion the organization’s learning and development strategy, ensuring alignment with business objectives.
Design, develop, and maintain engaging learning content using modern instructional design methodologies.
Conduct learning needs and skills gap analyses to identify development priorities.
Build and manage structured learning curricula and development pathways.
Coordinate end-to-end delivery of learning programs, including logistics, enrollment, and communications.
Facilitate in-person, virtual, and blended learning sessions to drive engagement and knowledge retention.
Monitor and evaluate program effectiveness using qualitative and quantitative data, and recommend improvements.
Partner with internal stakeholders (HR, leadership, business units) to design targeted learning solutions.
Manage learning systems (e.g., Workday LMS) and ensure a seamless learner experience.
Stay informed on emerging trends, technologies, and best practices in learning and development and integrate them into programs.