Learning And Development Specialist

City of New York • Brooklyn, NY

16h • Hybrid

About The Position

New York City Emergency Management (NYCEM) helps New Yorkers before, during, and after emergencies through preparedness, education, and response. NYCEM is responsible for coordinating citywide emergency planning and response for all types and scales of emergencies. We are staffed by more than 200 dedicated professionals with diverse backgrounds and areas of expertise, including individuals assigned from other City agencies. The Readiness Division prepares the City for emergencies through a continuous cycle of planning, learning, and exercising, using a collaborative and forward-thinking approach. The Learning and Development Unit builds the capabilities of NYCEM staff and interagency partners by developing and delivering high-quality emergency management training, professional development, and leadership programs. Our goal is to cultivate a highly skilled emergency management workforce by strengthening leadership at all levels and supporting ongoing employee growth so staff can effectively prepare for and respond to any emergency. The Learning and Development Specialist will be responsible for the development and implementation of comprehensive training programs to support both intra-agency and interagency emergency management training. This role will report directly to the Director of Learning and Development.

Requirements

• A four-year high school diploma or its educational equivalent approved by a state's department of education or a recognized accrediting organization and six years of satisfactory full-time professional experience in one or a combination of the following: emergency management, fire, police, or military service, public safety, public health, public administration, urban planning, engineering, or another specialized area to which the appointment is to be made; or
• A baccalaureate degree from an accredited college and two years of satisfactory full time professional experience in the areas listed in "1" above; or
• A master's degree from an accredited college in emergency management, public administration, urban planning, engineering, economics, political science, the physical sciences ,or related field and one year of satisfactory full-time professional experience in the areas listed “1" above, at least two years of which must have been in one of those areas, or another specialized area to which the appointment is to be made.
• Education and/or experience equivalent to "1", "2", or "3" above. However, all candidates must have a four-year high school diploma or its educational equivalent.

Nice To Haves

• Experience designing or managing adult learning and development programming
• Knowledge of adult learning models and instructional design
• Emergency management experience
• Strong project management experience and time management skills
• Ability to work on multiple projects concurrently and consistently meeting deadlines
• Strong attention to detail
• Excellent verbal and written communication skills
• Strong training facilitation skills, both in-person and in a virtual environment
• Strong public speaking skills
• Experience with evaluation and survey collection
• Ownership mindset
• Ability to work well under pressure
• Proficient in Excel for data management, analysis, and building/managing dynamic reports
• Technical aptitude and ability to learn new applications

Responsibilities

• Implement full cycle instructional design and development (analysis, development, implementation, and evaluation) for instructor led (in person and live online), micro courses, and self-paced e-learning courses
• Facilitate courses, manage the coordination of courses including logistics details, and deliver presentations as needed
• Apply adult learning theory and instructional design methodology into course development and course facilitation
• Translate emergency plans and related materials into training curriculum and learning programs
• Work with subject matter experts to design and develop audience-appropriate, clear, and concise training content
• Work with vendors we hire to develop curriculum material, when applicable
• Utilize industry-leading course development tools (e.g., Articulate)
• Support the continued development and improvement of the NYCEM Academy programs
• Work collaboratively with the Learning and Development Unit team
• Support the NYC Emergency Management Learning Management System

Benefits

• The selected candidate will generally be required to work in person at the designated office location three days per week, subject to applicable telework policies and reasonable accommodations.
• NYCEM is committed to providing reasonable accommodations throughout the application and hiring process for qualified applicants with disabilities.
• NYCEM follows the NYC reasonable accommodation process under NYC Human Right Law, and accommodation requests from employees will be handled through this process.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level