Senior Learning and Development Associate

MiQ • Chicago, IL

20h • Hybrid

About The Position

We’re MiQ, a global programmatic media partner for marketers and agencies. Our people are at the heart of everything we do, so you will be too. No matter the role or the location, we’re all united in the vision to lead the programmatic industry and make it better. As a Learning and Development Senior Associate in the Talent department, you’ll focus on our manager development and have the chance to:
Design and develop learning solutions to drive business performance: Assess needs for the business, teams, and individuals and develop and deliver relevant L&D interventions and solutions. Design, plan, implement and facilitate self-directed, virtual, blended, and in-person learning experiences in partnership with the business subject matter experts and the global Talent teams Apply instructional design methodology including needs analysis to uncover measurable behaviors required for the role, resulting in performance-based outcomes. Curate learning paths in our LMS (Workday learning, linkedin Learning, Knowbe4). Collect data to analyze program effectiveness and recommend and implement ideas to improve learning solutions. Revise programs based on feedback and work to continuously improve them. Demonstrate top-notch skills to facilitate training programs virtually or in-person - owning delivery for our manager curriculums. Facilitate with confidence, presence, credibility, and energy, demonstrating understanding and application of adult learning principles. Be able to read the audience and shift delivery to engage learners.
Build relationships Develop trusted advisor, consultative relationships with managers and senior leaders to keep a pulse on where L&D can add value. Able to influence internal stakeholders, build relationships, and work across differences to find solutions/ identify gaps. Use data to make the case for change, or when recommending a learning modality. Please note, as this is a global role from time to time you will facilitate for other geographies in other timezones.

Requirements

• Minimum of 3-5 years of experience in learning and development or closely related experience
• Passion for designing learning solutions and facilitating impactful learning experiences
• Experience with different learning modalities including live and virtual
• Excellent facilitation skills including ability to engage diverse audiences, pivot in real-time to keep content relevant, and answer difficult questions
• Ability to work productively in a fast-paced environment of change and ambiguity, pivot during change and maintain a positive can-do attitude
• Excellent written and verbal communication skills; speaks and writes clearly
• Flexibility to work across varying time zones - this role will require some out of hours facilitation once a month
• Familiarity with Google Suite

Nice To Haves

• Familiarity with Articulate Storyline and/or Workday Learning is a bonus

Responsibilities

• Design and develop learning solutions to drive business performance
• Assess needs for the business, teams, and individuals and develop and deliver relevant L&D interventions and solutions
• Design, plan, implement and facilitate self-directed, virtual, blended, and in-person learning experiences in partnership with the business subject matter experts and the global Talent teams
• Apply instructional design methodology including needs analysis to uncover measurable behaviors required for the role, resulting in performance-based outcomes
• Curate learning paths in our LMS (Workday learning, linkedin Learning, Knowbe4)
• Collect data to analyze program effectiveness and recommend and implement ideas to improve learning solutions
• Revise programs based on feedback and work to continuously improve them
• Facilitate training programs virtually or in-person - owning delivery for our manager curriculums
• Facilitate with confidence, presence, credibility, and energy, demonstrating understanding and application of adult learning principles
• Read the audience and shift delivery to engage learners
• Develop trusted advisor, consultative relationships with managers and senior leaders to keep a pulse on where L&D can add value
• Influence internal stakeholders, build relationships, and work across differences to find solutions/ identify gaps
• Use data to make the case for change, or when recommending a learning modality
• Facilitate for other geographies in other timezones

Benefits

• A hybrid work environment
• New hire orientation with job specific onboarding and training
• Internal and global mobility opportunities
• Competitive healthcare benefits
• Bonus and performance incentives
• Generous annual PTO, paid parental leave, with two additional paid days to acknowledge holidays, cultural events, or inclusion initiatives
• Employee resource groups designed to connect people across all MiQ regions, drive action, and support our communities
• MiQ pay philosophy/ transparency

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed