Learning and Development Manager
GDC•Nashville, TN
•Onsite
About The Position
A luxury hotel in Nashville is seeking a warm, polished, and highly organized Learning and Development Manager to support a culture of service excellence, growth, and genuine hospitality. This role is ideal for someone who loves helping people succeed. The Learning and Development Manager will coordinate training programs, support new hire orientation, partner with department leaders, and help team members build the skills and confidence needed to deliver exceptional guest experiences.
Requirements
- 2+ years of learning and development, talent management, or leadership development experience
- Strong communication, organization, presentation, and follow-through
- Proficiency with Microsoft Office
Nice To Haves
- Hotel, hospitality, or luxury service experience strongly preferred
- Forbes standards experience, from a Forbes Four or Five Star hotel, highly preferred
- Canva experience a plus
- A confident, engaging professional who connects easily with team members and leaders
Responsibilities
- Coordinate training sessions, workshops, and learning materials
- Lead and support new hire orientation and onboarding
- Partner with department leaders to identify training needs
- Support employee development, mentorship, and growth opportunities
- Track training participation, feedback, and program effectiveness
- Champion Forbes-level service standards and a culture of continuous learning
Benefits
- Medical, dental, and vision
- 401(k) with company match
- PTO
- Free onsite parking, subject to availability
- Free team member meals
- Hotel and property discounts
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
