Learning and Development Lead

Harnham • Phoenix, AZ

9d • Hybrid

About The Position

We're looking for an experienced Learning & Development Consultant to own and elevate our training function in Phoenix and remotely support our NYC office. This is a unique opportunity to shape the future of our business by developing the next generation of high-performing recruitment consultants. If you've built a successful recruitment career through business development, client acquisition, and candidate delivery, and you're passionate about coaching others to achieve similar success, we'd love to hear from you.

Requirements

• Proven success within an agency recruitment environment
• Demonstrated track record of exceeding revenue and billing targets
• Strong history of winning new business through outbound business development
• Experience managing the full recruitment lifecycle from client acquisition through successful placement
• Passion for coaching, mentoring, and developing high-performing teams
• Outstanding communication, presentation, and facilitation skills
• Ability to inspire, motivate, and elevate performance across recruiters at all experience levels

Responsibilities

• Design, deliver, and continuously enhance Harnham's recruitment training programs
• Lead onboarding and classroom training for all new hires
• Coach recruiters through live desk-side mentoring, call coaching, role-playing, and one-on-one development sessions
• Train consultants on: Business Development & Client Acquisition, Cold Calling & Sales Techniques, Candidate Sourcing & Market Mapping, LinkedIn Recruiter & AI Recruiting Tools, Candidate Qualification & Interview Best Practices, Negotiation & Offer Management, Pipeline Management, Time Management & Desk Organization, Recruitment Strategy & Market Intelligence
• Partner with leadership to identify development opportunities across the business
• Measure training effectiveness through activity, productivity, placements, revenue growth, and consultant progression
• Build engaging training materials, playbooks, workshops, and learning resources
• Continuously improve our learning programs by incorporating industry best practices and emerging AI recruiting technologies

Benefits

• Global Market Leader
• Make a Lasting Impact
• Career Growth
• Collaborative Culture

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed