Learning and Development Consultant

Farmers Insurance

2d•$76,275 - $144,875•Hybrid

About The Position

The Learning & Development Consultant partners with business leaders and stakeholders to assess performance needs, design and deliver learning solutions, and evaluate their effectiveness. This role supports management and advanced-level audiences by developing engaging learning experiences that build capability, improve performance, and drive business results. The consultant applies adult learning principles and a variety of delivery methods, including instructor-led training (virtual and in-person), e-learning, coaching, job aids, and learning technologies. They are responsible for managing learning initiatives from needs analysis through evaluation, ensuring learners successfully achieve desired outcomes and organizational goals.

Requirements

Four years overall L&D experience
Two years of insurance experience.
High school diploma or equivalent required.

Nice To Haves

Bachelor’s degree preferred or equivalent combination of education and experience.

Responsibilities

Conduct learning needs assessments and performance analyses to identify capability gaps and business needs.
Design, develop, and implement learning and performance improvement solutions for management and advanced-level audiences.
Lead learning projects of moderate to high complexity, ensuring quality, timeliness, and alignment with business objectives.
Apply adult learning principles and instructional design best practices to create engaging and effective learning experiences.
Deliver training through a variety of methods, including classroom, virtual, coaching, e-learning, and blended learning solutions.
Establish metrics and evaluation methods to measure learning effectiveness, behavior change, and business impact.
Analyze evaluation results and make recommendations to improve learning content, delivery methods, and overall program effectiveness.
Serve as the owner and administrator of learning programs, managing implementation plans, schedules, and stakeholder expectations.
Provide coaching and developmental support to employees and leaders to enhance individual and team performance.
Partner with business leaders to identify performance challenges and recommend appropriate learning and non-learning solutions.
Maintain, update, and continuously improve existing learning programs and content.
Utilize and support learning technologies, including learning management systems and digital learning tools.
Research and recommend emerging learning technologies, methodologies, and industry trends to enhance organizational capability.
Provide technical support and guidance to learners, facilitators, and stakeholders as needed.
Collaborate with internal partners, project teams, and external vendors to achieve learning and development objectives.
Mentor and support less experienced learning and development professionals.
Contribute to organizational knowledge management and continuous learning initiatives.
Participate in departmental and enterprise-wide projects and perform other duties as assigned.