Learning and Development Business Partner

Bank of Tampa•Tampa, FL

About The Position

The Learning and Development Business Partner is responsible for the end-to-end design, development, and facilitation of training programs for current and newly hired employees at The Bank of Tampa. This role partners closely with business leaders and subject matter experts to translate directives and business needs into effective, engaging, and scalable learning solutions as part of the Training and Development Team. This role requires a highly self-directed professional who can develop and deliver training with limited oversight.

Requirements

3 years of experience in Instructional Design or Learning & Development
2 years of experience facilitating training in a professional setting
Bachelor’s degree in Human Resources, Education, Organizational Development, or a related field
Proven ability to independently execute training from concept to delivery

Nice To Haves

Professional certification in Learning & Development, Instructional Design, or Training Facilitation (e.g., ATD CPTD, APTD, Certified Instructional Designer, or equivalent)
2 years of banking experience in a frontline or operational role
Experience with LMS platforms
Knowledge of modern training methodologies
Experience with eLearning authoring tools (Articulate, I Spring, Adobe Premiere)

Responsibilities

Independently designs, develops, and maintains instructor-led, virtual, and blended learning programs.
Translates high-level directives into structured training plans and learning materials.
Partners with subject matter experts and business partners to validate content accuracy and consistency.
Creates facilitator guides, participant materials, job aids, and e-learning content.
Maintains a centralized library of training materials.
Facilitates classroom, virtual, and blended training sessions.
Leads systems and application training for new hires and bank initiatives.
Adapts facilitation style for various audiences and experience levels.
Administers training using LMS technology including scheduling and reporting.
Maintains accurate training records and compliance documentation.
Evaluates training effectiveness using feedback and performance metrics.
Refines training strategies based on results and stakeholder feedback.
Prepares reports and summaries on trainee outcomes, effectiveness, and areas of improvement.
Builds solid cross-functional relationships across all levels of the organization.