Lean Six Sigma Manager
About The Position
The Lean Six Sigma Program Manager manages the organization’s Lean Six Sigma (LSS) program and coordinates its instructional classes and design. The role supports Green Belt and Black Belt projects through implementation and control, contributes to belt training and development, and incorporates Lean Six Sigma methodology and analytics into organizational operations and process and quality improvement initiatives. The position leads the LSS portfolio, including project selection, participant training and development, methodology application, and program initiatives. It coaches and supports employees, works with strategy and departmental leaders to define program objectives and metrics, coordinates project schedules and business activities, and manages relationships with vendors and certifying organizations. The role also mentors program participants, drives project completion, and supports training for future leaders, managers, and staff. The position is based in West Des Moines, Iowa, and may require minimal travel, including overnight stays.
Requirements
- College degree or equivalent, plus 10 or more years of applicable financial services or insurance-related experience.
- Lean Six Sigma Black Belt certification required.
- Strong documentation, analytical, and problem-solving skills.
- Strong knowledge of Lean Six Sigma methodologies and related tools, including Excel, TRACtion, and PowerPoint.
- Must have or attain knowledge of Farm Bureau products, services, and strategies affecting assigned projects.
- Excellent oral and written communication, planning, decision-making, negotiation, and presentation skills.
- Results-oriented and able to adapt to ambiguity and manage expectations.
- Minimal travel may be required, including overnight stays.
- Reasonably regular and predictable attendance.
- Ability to read, write, and speak English.
Responsibilities
- Lead and manage the LSS project portfolio, including project selection, Green Belt and Black Belt training and development, methodology application, and program initiatives and events.
- Coach, support, and train individual contributors in LSS methodology and analytics to help achieve business objectives and promote adoption and improvement of LSS practices.
- Work with the VP of Strategy, Planning, Data, and Innovation to assess and develop consistent LSS program objectives, goals, and scope, and identify projects that improve practices and processes.
- Work with departmental leadership to develop guidelines, targets, and standards for business metrics, and monitor, measure, and report LSS program deliverables and outcomes.
- Maintain project development, completion, and implementation schedules, coordinating with IT business relations consultants to ensure requirements are completed, approved, and delivered on schedule.
- Coordinate business-side activities needed to complete business plans affected by LSS projects and serve as the primary contact for Green Belt and Black Belt participants seeking clarification on methodologies and tools.
- Help individual contributors obtain acceptance of completed LSS projects from Project Champions, management, and certifying organizations.
- Manage vendor and LSS certifying-organization relationships to keep program training materials and tools current and relevant.
- Maintain proficiency in LSS program materials and toolsets.
- Perform other job-related duties or special projects as assigned.
- Develop and deliver training as needed.
- Progress toward professional education and development, including Master Black Belt, and industry education, including CPCU and LOMA.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
