Leadership & Professional Development Coordinator
About The Position
Jump Trading Group is seeking an enthusiastic, detail-oriented professional to join their People Ops Team as a Leadership & Professional Development Coordinator. This role will coordinate and deliver world-class learning experiences for Jump employees while driving operational excellence through process improvements and AI-enabled efficiency. The position is US-based but includes global coordination for EMEA regions, supporting remote program planning, vendor contracts, and logistics. The role offers future growth opportunities into LMS ownership, program design, learning strategy, and new hire onboarding from a global perspective.
Requirements
- 3-5+ years of experience in program/project coordination, L&D operations, HR, or similar fast-paced environment.
- Exceptional organizational skills with the ability to manage competing priorities and meet deadlines.
- Proven attention to detail with a focus on quality; reviews own work for accuracy, considers potential gaps, and balances speed with thoroughness.
- Business-oriented mindset with the ability to connect operational work to broader outcomes (employee experience, program effectiveness, talent retention).
- Excellent written and verbal communication across all levels and functions.
- Strong analytical skills and comfort with data interpretation.
- Collaborative yet accountable; thinks strategically when executing details.
- Bachelor’s Degree or equivalent relevant and practical experience.
- Reliable and predictable availability.
Nice To Haves
- Experience with a Learning Management System (LMS) preferred
- Comfort using AI tools (ChatGPT, Claude, Copilot) a plus
Responsibilities
- Coordinate learning programs end-to-end, including managing firmwide onboarding, leadership and professional development programs, and technical training coordination.
- Manage scheduling, participant communications, materials preparation, venue management, and completion tracking across regions.
- Leverage the firm's Learning Management System (LMS) to streamline enrollment, rosters, reporting, and the overall learner experience.
- Lead global vendor management and budget tracking, including contracts, invoices, and spend monitoring.
- Support EMEA program coordination remotely, partnering with regional stakeholders across time zones.
- Collaborate with internal teams (HRBPs, business leads) and external vendors (coaches, facilitators) to ensure high-quality learning outcomes.
- Support the Speaker Series program, including scheduling guest speakers, managing logistics, and ensuring seamless execution.
- Serve as the point of contact during live, virtual, and hybrid programs, troubleshooting in real-time.
- Identify and implement process improvements, including streamlining workflows, automating tasks, and creating reusable templates that reduce manual effort.
- Leverage AI tools (Claude, Cowork) to accelerate operations, including content curation, communications, data analysis, and workflow automation.
- Own the program feedback process to identify trends, areas of success, and areas of opportunity for future initiatives.
- Create and maintain L&D governance frameworks, documentation, and reporting on internal platforms (Confluence), establishing quality standards and on-going review practices.
- Other duties as assigned or needed.
Benefits
- Overtime eligibility
- Discretionary bonus eligibility
- Medical, dental, and vision insurance
- HSA, FSA, and Dependent Care options
- Employer Paid Group Term Life and AD&D Insurance
- Voluntary Life & AD&D insurance
- Paid vacation plus paid holidays
- Retirement plan with employer match
- Paid parental leave
- Wellness Programs
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
