Leadership Edge - Executive Development Program Manager - Senior Associate

JPMorganChase•Wilmington, NC

About The Position

Leadership Edge is JPMorgan Chase’s firm-wide suite of programs designed to develop and inspire world-class managers and executives who drive a culture of inclusion, empowerment and growth, where employees can reach their full potential and deliver exponential value for the firm, clients, customers, and communities. As a Program Manager – Senior Associate in Leadership Edge, you will be a key partner in delivering high-quality leadership training for the Leadership Edge Executive Programs. You will execute the end-to-end process of one or more executive programs, which includes collaborating with the program design team to facilitate the nomination process, assessment management, and in-person delivery of program sessions. You will translate leadership development strategy into actionable program plans, harness data to demonstrate program impact, and apply AI tools to elevate the quality and efficiency of program delivery.

Requirements

5 years of relevant experience in program management
Exceptional attention to detail and organization skills
Client experience focused with excellent communication skills (both verbal and written)
Strong ability to execute independently across multiple priorities and dynamically pivot, as needed
Strong proficiency in Excel, including writing formulas, pivot tables, and data analytics
Demonstrated ability to translate strategy into implementation, converting high-level objectives into structured plans and tangible results
Strong data storytelling skills, with the ability to analyze data, build clear visualizations, and craft narratives that communicate program impact to executive audiences
AI literacy, including familiarity with AI tools and a willingness to adopt and apply emerging technologies to improve program efficiency and effectiveness
Ability to work collaboratively and develop strong partnerships with HR colleagues at all levels
Strong analytical, organizational, and process improvement skills
Proven experience in managing external vendor relationships to ensure successful program delivery and alignment with organizational objectives
Must be authorized to work in the United States.
No employment-based immigration sponsorship is offered for this role.
No assistance or documentation will be provided for any other form of immigration sponsorship or benefit, including OPT or CPT.

Responsibilities

Act as owner for the end-to-end delivery of an executive program from nomination through post-program.
Translate leadership development strategy and program goals into detailed, actionable implementation plans, ensuring day-to-day execution aligns with the broader strategic vision of the executive programs.
Collaborate with faculty, external vendors, designers, and conference centers on overall program coordination and logistics.
Own logistics with external vendors including contracts, invoicing, and content management.
Develop program plans to ensure flawless execution and that deliverables are executed as outlined.
Be the lead contact for participants before, during, and after the program to ensure a high-quality experience.
Work with participants to ensure completion of pre-work deliverables, including coaching sessions prior to the program start date.
Coordinate with internal senior leaders and external vendors to facilitate program segments, ensuring strong vendor relationship management and alignment with program goals.
Be responsible for program reporting, analytics, and communication, utilizing strong proficiency in Excel for data management, including writing formulas, pivot tables, and data analytics.
Manage and synthesize program data to tell a compelling story, transforming metrics into clear, visual narratives that demonstrate program impact, outcomes, and ROI to senior leaders and stakeholders.
Leverage AI tools and emerging technologies to streamline program operations, reporting, content management, and participant communications, continually identifying opportunities to work smarter and enhance the participant experience.