Leader, Services Sales SLED West - Services
About The Position
The Services Sales SLED West team is dedicated to driving growth and profitability across Cisco’s diverse service offerings, including Premium, Core, and Incubation services. This role acts as a critical bridge between Cisco’s advanced technology and the specific needs of State, Local Government, and Education customers. By leveraging data-driven insights, the team influences purchasing decisions and helps clients adopt innovative buying programs that align with their long-term business goals. This is an opportunity to lead a team that directly shapes the recurring revenue business and scales Cisco’s services into new markets within a high-impact, collaborative environment where cross-functional partnership is key to delivering successful customer outcomes.
Requirements
- 10+ years of related experience in services sales leadership or strategic account management.
- Experience managing financial and strategic objectives, including growth and profitability.
- Experience managing sales cycles ranging from 3 to 24 months.
- Proficiency in reviewing business plans and forecasting data to drive account strategies.
Nice To Haves
- Bachelor’s, Master’s, or PhD degree in a related field.
- Experience managing executive-level relationships and high-level customer engagement.
- Deep knowledge of Cisco’s service architecture portfolio and buying program solutions.
- Specific experience or domain expertise in the SLED (State, Local Government, and Education) market vertical.
- Strong coaching skills to improve team quota attainment and skill development.
Responsibilities
- Lead and manage a high-performing sales team to achieve financial and strategic objectives across the SLED West territory.
- Drive incremental growth by coaching the team to own customer outcomes and align service strategies with evolving business needs.
- Orchestrate the strategic direction of all Cisco service offerings and buying programs to ensure maximum value for a broad range of customers.
- Collaborate with Account Teams and specialist groups to develop opportunities, manage the sales funnel, and close complex deals.
- Present data-driven account strategies and forecasting to senior leadership to influence long-term sales planning and market expansion.
Benefits
- Medical insurance
- Dental insurance
- Vision insurance
- 401(k) plan with a Cisco matching contribution
- Paid parental leave
- Short and long-term disability coverage
- Basic life insurance
- 10 paid holidays per full calendar year
- 1 floating holiday for non-exempt employees
- 1 paid day off for employee’s birthday
- Paid year-end holiday shutdown
- 4 paid days off for personal wellness
- 16 days of paid vacation time per full calendar year for non-exempt employees
- Flexible vacation time off program for exempt employees
- 80 hours of sick time off provided on hire date and each January 1st thereafter
- Up to 80 hours of unused sick time carried forward from one calendar year to the next
- Additional paid time away may be requested to deal with critical or emergency issues for family members
- Optional 10 paid days per full calendar year to volunteer
- Performance-based incentive pay on top of their base salary for sales roles
- Grants of Cisco restricted stock units
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What This Job Offers
Job Type
Full-time
Career Level
Senior
