Lead

Dunkin' • McAllen, TX

9d • Onsite

About The Position

Dunkin is a top quick-service restaurant brand focused on quality, speed, and friendly service. As a Lead, you will support the management team by guiding crew members, ensuring smooth daily operations, and maintaining high standards for guest satisfaction. Dunkin’s Lead plays a key role in guiding the crew and ensuring daily operations flow seamlessly. They help keep the energy high, support teammates, and deliver the quality and service Dunkin’ guests expect. Their leadership keeps the store moving at the perfect pace.

Requirements

• Previous experience in food service or retail preferred but not required
• Strong leadership and communication skills
• Ability to work in a fast-paced environment
• Reliable, motivated, and customer-focused
• Flexible availability including weekends and holidays

Responsibilities

• Assist with managing daily store operations and shift coordination
• Coach and support crew members to deliver excellent guest service
• Lead by example in food preparation, service, and cleanliness
• Help train new team members and reinforce Dunkin’ standards
• Manage inventory and restocking efforts to maintain efficiency
• Monitor food safety and store cleanliness guidelines
• Communicate effectively with management about team needs and store performance
• Step in to support any role needed to keep operations running

Benefits

• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401(k) Retirement Plan

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed